At a Glance
- Tasks: Assist customers, manage stock, and deliver goods with a smile!
- Company: Join a vibrant team at GAP, where growth and support are key.
- Benefits: Earn £13.21ph, enjoy 33 days holiday, and access employee discounts.
- Other info: Temporary role with potential for career growth in a supportive environment.
- Why this job: Get active, learn new skills, and be part of a fun work culture.
- Qualifications: Full UK driving licence and customer service experience preferred.
The predicted salary is between 13.21 - 13.21 £ per hour.
Location: Gateshead
Salary: £13.21ph
Hours: 41.5 per week - 1 in 2 Saturdays
Temporary position
Exciting opportunity alert! We are thrilled to announce a fantastic job opening for a temporary Trade Counter Assistant at our bustling Trade Counter in Gateshead! If you enjoy staying active and thrive on assisting customers, this role is tailor‑made for you! Join our busy team as a Trade Counter Assistant/Driver supporting daily trade counter operations and deliveries. You will provide excellent customer service in‑person and by phone, manage stock and orders, and ensure safe, timely transportation of goods. This role is ideal for an organised, reliable individual with a full UK driving licence and experience in customer‑facing retail or warehouse environments.
Key responsibilities - trade counter assistant and driver
- Serve trade and retail customers at the trade counter, including processing sales, providing product advice and checking stock availability.
- Receive and unpack deliveries, label and store stock correctly, and rotate inventory to maintain stock integrity.
- Prepare customer orders and pick lists accurately for collection and delivery.
- Carry out local deliveries and collections safely using company vehicles; load and unload goods and secure loads appropriately.
- Operate point‑of‑sale (POS) systems and process cash, card and account transactions following company procedures.
- Maintain a clean, safe and organised counter and yard area including basic housekeeping and waste disposal.
- Support stocktakes and regular cycle counts, reporting discrepancies to management.
- Provide phone and email support for customer enquiries, order tracking and basic product specification queries.
- Adhere to health and safety policies, manual handling procedures and vehicle checks before each shift.
Essential skills and experience - trade counter and driving
- Full UK manual driving licence with no more than 6 points; experience driving vans or light goods vehicles is preferred.
- Previous experience working at a trade counter, in retail, warehouse or distribution is desirable.
- Strong customer service skills with clear verbal communication and a professional manner.
- Basic numeracy skills for handling cash transactions and counting stock.
- Ability to work independently and as part of a small team, prioritising tasks during busy periods.
- Physically fit and able to lift and carry heavy items in line with manual handling guidance.
- Proficient with basic IT systems, email and stock control/POS software.
- Good attention to detail and commitment to delivering accurate orders and paperwork.
- Most importantly, a can‑do attitude and a desire to learn!
Working hours, pay and benefits - trade counter assistant role
- Christmas shutdown
- Industry leading salary with open‑ended bonus
- 33 days holiday (inc B/H)
- Excellent opportunities to develop and grow your career
- Free life assurance
- Employee discounts
We are an equal‑opportunity employer. Diversity and inclusion are essential to us and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent. Our policies ensure that every job applicant and employee is treated fairly and with equal opportunity to succeed. Our recruitment process is fair and equitable to ensure that all candidates are duly considered and supported. If you require any reasonable adjustments during the recruitment process, please email our Recruitment Team via recruitment@gaptrade.com
Trade Counter Assistant/Driver (Temporary) in Gateshead employer: GAP Ltd
GAP Ltd. in Ashford is an excellent employer that values its team members by offering competitive salaries, a supportive work culture, and opportunities for personal and professional growth. With a focus on delivering exceptional customer service, employees enjoy a dynamic environment where their contributions are recognised and rewarded, making it a fulfilling place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Assistant/Driver (Temporary) in Gateshead
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Trade Counter Assistant/Driver (Temporary) in Gateshead
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to GAP Ltd:Don’t forget to personalise your application for GAP Ltd! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at GAP Ltd
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that GAP Ltd offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at GAP Ltd and contribute positively during your temporary stint.
