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For Companies At a Glance
- Tasks: Lead the UK commercial strategy for iconic brands and drive profitable growth.
- Company: Join Gap Inc., a leader in fashion with a commitment to community and sustainability.
- Benefits: Enjoy 50% off merchandise, private healthcare, and performance bonuses.
- Why this job: Make a real impact in a dynamic retail environment while shaping the future of fashion.
- Qualifications: 10+ years in multi-channel retail leadership with strong online and store management skills.
- Other info: Be part of a diverse team that values innovation and continuous improvement.
The predicted salary is between 43200 - 72000 £ per year.
About Gap
Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy and Athleta — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years. But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you’re one of the super-talented who thrive on change, aren’t afraid to take risks and love to make a difference, come grow with us.
About The Role
Gap Inc.’s B2B & International Commerce division have brought the Gap Inc. iconic brands Gap, Old Navy, Athleta and Banana Republic, to over 60+ countries across Latin America, Asia Pacific, Europe, Africa and the Middle East. We are seeking a dynamic and experienced Commercial Director to lead the brand’s performance across the UK market, spanning both online and physical store channels. As the primary commercial lead for the UK business, this role will own the P&L, deliver profitable growth, and drive the commercial strategy in alignment with the brand’s global objectives working closely with the partner in the UK.
The successful candidate will have proven experience in multi-channel retail leadership, with strong expertise in online trading, store operations, and customer experience. They will partner cross-functionally with Marketing, Digital, Product, and Store Operations to ensure that brand, product, and commercial needs are met to best-in-class standards. The Commercial Director will leverage market insights, sales analysis, and customer data to identify growth opportunities, optimise trading performance, and execute against the commercial plan.
What You’ll Do
- Develop and implement the UK commercial strategy in alignment with the partner to achieve strategic objectives and deliver against budgeted growth targets.
- Act as the senior commercial lead for the UK, with retail, revenue and margin accountability across both online and stores.
- Lead the annual business planning process, setting clear channel targets and KPIs for online and store performance.
- Seek growth opportunities across existing and new distribution channels, including e-commerce innovation, store expansion, and real estate optimisation.
- Identify risks and opportunities to the sales plan, collaborating with cross-functional teams and the partner to develop and implement action plans.
- Analyse sales performance, customer behaviour, and market data to generate actionable insights that drive trade and optimise the customer journey.
- Manage the UK commercial calendar for both online and stores, ensuring timely delivery of product launches, marketing campaigns, and promotional activity.
- Act as the primary link between UK market partner and global functional teams, ensuring effective two-way communication and alignment.
- Share market results, best practices, and lessons learned with the wider organisation to drive continuous improvement.
Who You Are
- Minimum of 10+ years’ senior commercial leadership experience in a multi-channel retail environment, ideally within fashion or lifestyle sectors.
- Proven track record in online trading and physical retail management, with experience delivering sustained sales and margin growth.
- Strong commercial acumen with full P&L management experience.
- Advanced skills in data analytics, trading optimisation, and customer insight application.
- Excellent negotiation, influencing, and relationship management skills.
- A self-starter with integrity, drive, and the ability to make decisive, commercially sound decisions.
- Proven ability to lead and inspire cross-functional teams to deliver results.
- Flexibility to travel regularly within the UK and occasionally internationally for market weeks or business reviews.
Benefits at Gap
- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, 30% off at Gap Outlet, and the ability to purchase discounted merchandise during international travel at Banana Republic, Athleta, and Old Navy.
- Pension schemes available, depending on role.
- Market-leading private medical healthcare and well-being programme.
- Voluntary medical cash plan open to all employees.
- Performance-related discretionary bonuses.
- Access to our Employee Support Programme for overall well-being.
For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.
Director, Commercial Management - Europe Franchise in London employer: Gap Inc.
Contact Detail:
Gap Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Commercial Management - Europe Franchise in London
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend events, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the role and the team.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it relates to the role of Commercial Director. Highlight your achievements in multi-channel retail and how you've driven growth in previous positions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Director, Commercial Management - Europe Franchise in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your experience in multi-channel retail and how it aligns with Gap's vision. We want to see how you can bring your unique skills to the table!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you've driven growth or improved performance in previous roles. Numbers speak volumes, so include metrics where possible.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to know what makes you tick. Share your passion for retail and how you can contribute to making a difference at Gap.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Gap Inc.
✨Know Your Numbers
As a candidate for the Director of Commercial Management, you need to be on top of your game with P&L management. Brush up on your financial metrics and be ready to discuss how you've driven sales and margin growth in previous roles. Bring specific examples that showcase your commercial acumen.
✨Understand the Brand
Gap has a rich history and a strong brand identity. Make sure you understand their values and how they position themselves in the market. Be prepared to discuss how you can align the UK commercial strategy with these brand objectives and contribute to their mission of being a force for good.
✨Data is Your Best Friend
With advanced skills in data analytics being crucial for this role, come equipped with insights from your past experiences. Prepare to talk about how you've used customer behaviour and market data to drive trading performance and optimise the customer journey. Specific examples will make your case stronger.
✨Cross-Functional Collaboration
This role requires working closely with various teams like Marketing, Digital, and Store Operations. Think of instances where you've successfully led cross-functional projects or initiatives. Highlight your negotiation and relationship management skills, as these will be key in ensuring alignment across teams.
