At a Glance
- Tasks: Manage hire requests, coordinate logistics, and resolve customer queries in a fast-paced environment.
- Company: Join a dynamic Lifting division known for its exceptional service and innovative solutions.
- Benefits: Enjoy generous holidays, health support, and real career growth opportunities from day one.
- Other info: Part-time role with flexible hours, perfect for students looking to gain valuable experience.
- Why this job: Be the first point of contact, making a real impact while thriving in a supportive team.
- Qualifications: Customer service experience and strong communication skills are essential; passion to learn is key.
The predicted salary is between 20000 - 25000 £ per year.
Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We're looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Lifting division who provide a range of specialist lifting equipment and bespoke installations hire and sales functions for a variety of customers, from small independent to large National accounts.
If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine. As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you'll be the go-to expert who keeps everything running smoothly. It's a challenging, rewarding role that offers real career progression in a business that's growing fast.
If you're passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team, this could be the opportunity you've been waiting for. This is a part-time position working Monday-Wednesday.
What You'll Be Doing- Managing incoming and outgoing hires per day across a wide range of lifting equipment
- Processing hire desk administration and handling customer and supplier queries with speed and accuracy
- Ensuring stock levels meet demand and identifying opportunities to maximise sales
- Coordinating with drivers and fitters to ensure timely deliveries and collections
- Resolving customer complaints and supplier issues with professionalism and efficiency
- Ideally proven experience in a high-volume hire desk or similar fast-paced environment
- Excellent customer service skills with a commercial edge and a drive to increase sales
- Strong communication and organisational skills with great attention to detail
- Confident IT skills, including Outlook and Excel
- A team player who can also work independently and use their initiative
- Experience in the plant & tool hire industry is a bonus - but if you've got the passion and willingness to learn, we'll support you every step of the way
- More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
- Remaining fully independent, which lets us make agile, long-term decisions that support your success
- Offering real career growth, training, and development from day one
- Support that values you - from generous holidays to Life Assurance and Health & Wellness Support
We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.
Hire and Sales Coordinator in Waltham Cross employer: GAP Group
Join a thriving team as a Hire & Sales Coordinator in our dynamic Lifting division, where your energy and customer-first mindset will be valued. We offer a supportive work culture that prioritises employee growth through training and development, alongside generous benefits like Life Assurance and Health & Wellness Support. With a commitment to independence and innovation, you'll have the opportunity to work with top-tier equipment while enjoying a rewarding career path in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hire and Sales Coordinator in Waltham Cross
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Hire & Sales Coordinator role. Highlight your customer service skills and problem-solving abilities to make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hire and Sales Coordinator in Waltham Cross
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for customer service shine through in your application. We want to see that energy and drive you bring to the table, so don’t hold back on expressing why you’re excited about this role!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in high-volume environments. We love seeing how your skills align with what we’re looking for, so customise it to fit the Hire & Sales Coordinator position.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us your story. Share specific examples of how you've excelled in customer service or problem-solving roles. We want to know how you can contribute to our dynamic team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing business!
How to prepare for a job interview at GAP Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hire & Sales Coordinator. Familiarise yourself with the specifics of managing hire requests, coordinating logistics, and resolving customer queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, be prepared to share examples of how you've successfully handled customer interactions in the past. Think of specific situations where you resolved complaints or went above and beyond to meet a customer's needs.
✨Demonstrate Your Problem-Solving Ability
In a fast-paced environment, being able to think on your feet is crucial. Prepare to discuss scenarios where you've had to solve problems quickly and effectively. Highlight your proactive mindset and how it can contribute to the team's success.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, opportunities for growth, or how they measure success in the position. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
