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- Tasks: Manage hire desk admin, customer queries, and stock levels in a fast-paced environment.
- Company: Join GAP Pump & Power Services, a leader in the hire industry with a supportive culture.
- Benefits: Enjoy competitive salary, bonus scheme, up to 25 days leave, and health perks.
- Why this job: Be the first point of contact and make a real impact on customer satisfaction.
- Qualifications: Passion for customer service and strong communication skills are essential.
- Other info: Great opportunities for growth and internal promotions in a dynamic team.
The predicted salary is between 28800 - 43200 £ per year.
Our team is the best in the industry - is it time for you to join us? GAP Pump & Power Services Division provides advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications. This includes a large range of hoses, settlement tanks and water processing solutions. As the first point of contact at our depots, the Hire & Sales Coordinator (HSC) plays a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast-paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for the Pumps & Power depot HSC will include:
- Processing all hire desk administration including customer and supplier queries
- Managing a variety of small and national account orders in a fast-paced environment
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Interacting with sales and workshop teams to deliver bespoke pumps solutions to our customers
- Resolving customer complaints and supplier issues efficiently
Excellent customer service skills are essential, along with being an effective communicator with strong organisational skills and attention to detail. Proficient IT skills with working knowledge of MS Office including Outlook and Excel are required. A strong team player with the ability to work on your own initiative is also important. Although a hire background would be great, as long as you have a proven passion for customer service and the drive to learn, we can help with the rest.
From one division, GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We are looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you will enjoy loads of benefits such as a staff social fund and loyalty holidays. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits include:
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
If you fit the profile and are up for the challenge, we would love to hear from you!
Hire and Sales Coordinator in Spennymoor employer: GAP Group
Contact Detail:
GAP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire and Sales Coordinator in Spennymoor
✨Tip Number 1
Get to know the company inside out! Research GAP Pump & Power Services and understand their products and services. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the Hire & Sales Coordinator role. Highlight your customer service experience and any relevant IT skills to make a strong impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at GAP Group.
We think you need these skills to ace Hire and Sales Coordinator in Spennymoor
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for customer service in your application. We want to see how you can build strong relationships and meet customer needs, so share any relevant experiences that showcase your skills!
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor it to the Hire & Sales Coordinator role by emphasising your organisational skills and ability to work in a fast-paced environment. We love seeing candidates who take the time to connect their experience with our job description.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see all the other amazing opportunities we have available!
How to prepare for a job interview at GAP Group
✨Know the Company Inside Out
Before your interview, take some time to research GAP Pump & Power Services. Understand their services, values, and recent developments. This will not only impress the interviewers but also help you tailor your answers to show how you can contribute to their success.
✨Showcase Your Customer Service Skills
As a Hire & Sales Coordinator, excellent customer service is key. Prepare examples from your past experiences where you've successfully resolved customer issues or built strong relationships. This will demonstrate your ability to thrive in a fast-paced environment and meet customer needs.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle complaints. Think of specific scenarios where you had to manage multiple tasks or resolve conflicts. Practising these responses will help you feel more confident during the interview.
✨Highlight Your Team Player Attitude
GAP Group values collaboration, so be prepared to discuss how you work within a team. Share examples of how you've contributed to team success in previous roles, and express your enthusiasm for working closely with sales and workshop teams to deliver tailored solutions.
