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For Companies At a Glance
- Tasks: Manage hire requests, coordinate logistics, and resolve customer queries in a fast-paced environment.
- Company: Join GAP, the UK's leading equipment hire provider with a supportive culture.
- Benefits: Generous holidays, health support, and real career growth opportunities from day one.
- Why this job: Be the first point of contact for customers and make a real impact in a dynamic team.
- Qualifications: Customer service skills, strong communication, and a proactive mindset are essential.
- Other info: Experience in plant & tool hire is a bonus, but passion and willingness to learn matter most.
The predicted salary is between 28800 - 43200 £ per year.
Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We are looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Plant & Tool division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine. As the first point of contact for our customers, you will play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you will be the go-to expert who keeps everything running smoothly. It is a challenging, rewarding role that offers real career progression in a business that is growing fast. If you are passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team, this could be the opportunity you have been waiting for.
What You’ll Be Doing
- Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
- Processing hire desk administration and handling customer and supplier queries with speed and accuracy
- Ensuring stock levels meet demand and identifying opportunities to maximise sales
- Coordinating with drivers and fitters to ensure timely deliveries and collections
- Resolving customer complaints and supplier issues with professionalism and efficiency
What You’ll Bring
- Ideally proven experience in a high-volume hire desk or similar fast-paced environment
- Excellent customer service skills with a commercial edge and a drive to increase sales
- Strong communication and organisational skills with great attention to detail
- Confident IT skills, including Outlook and Excel
- A team player who can also work independently and use their initiative
- Experience in the plant & tool hire industry is a bonus, but if you have the passion and willingness to learn, we will support you every step of the way
About GAP and What We Offer
You will be joining an industry leader that is growing and genuinely committed to your success. At GAP, we are proud to be the UK’s leading equipment hire provider – supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services. As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:
- More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
- Remaining fully independent, which lets us make agile, long-term decisions that support your success
- Offering real career growth, training, and development from day one
- Support that values you – from generous holidays to Life Assurance and Health & Wellness Support
Whether you are hands-on or customer-focused, there is a place for you at GAP where your work makes a difference. If you are up for the challenge and want to feel valued at work, then we would love to hear from you! Ready to get started? Upload your CV and complete our short application – we will take it from there.
Equal Opportunities
We are proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings – regardless of gender, age, disability, race, sexual orientation, religion, or background. We promote inclusivity, respect, and good working practices to help every employee thrive and perform at their best.
Hire and Sales Coordinator in Shrewsbury employer: GAP Group
Contact Detail:
GAP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire and Sales Coordinator in Shrewsbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GAP and its values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios. Since this role is all about delivering exceptional service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Show off your organisational skills! Bring up any tools or methods you use to stay organised, especially in a fast-paced environment. This will demonstrate that you can handle the busy depot life with ease.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Hire and Sales Coordinator in Shrewsbury
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that energy and drive you bring to the table, so don’t hold back on expressing why you’re excited about this role!
Tailor Your CV: Make sure your CV highlights relevant experience in high-volume environments or customer service roles. We love seeing how your skills align with what we’re looking for, so customise it to fit the Hire & Sales Coordinator position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. This helps us quickly see how you can contribute to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at GAP Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Hire & Sales Coordinator role. Familiarise yourself with the key responsibilities like managing hire requests and resolving customer queries. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, be prepared to share examples of how you've handled customer interactions in the past. Think of specific situations where you resolved complaints or went above and beyond for a customer, as this will highlight your customer-first mindset.
✨Demonstrate Your Problem-Solving Ability
In a fast-paced environment, being able to think on your feet is crucial. Prepare to discuss times when you've successfully solved problems or coordinated logistics under pressure. This will show that you can thrive in a busy depot environment and keep everything running smoothly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
