At a Glance
- Tasks: Manage hire requests, coordinate logistics, and deliver exceptional customer service.
- Company: Join GAP, the UK's leading equipment hire provider with a family-run ethos.
- Benefits: Enjoy competitive salary, generous holidays, and health & wellness support.
- Other info: Real career growth opportunities in a supportive and ambitious team.
- Why this job: Be the go-to expert in a fast-paced environment and drive your career forward.
- Qualifications: Customer service skills, IT proficiency, and a proactive mindset are essential.
The predicted salary is between 30000 - 40000 £ per year.
General information
Reference: 010907
Publication start date: 13/05/2026
Contract type: Permanent Full Time
Location: Stevenson Road, Sheffield, S93XG, United Kingdom, North East, Sheffield Plant & Tools
Number of positions to be provided: 1
Contract hours: 42.50
About the role
Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We're looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Plant & Tool division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine.
As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you'll be the go-to expert who keeps everything running smoothly. It's a challenging, rewarding role that offers real career progression in a business that's growing fast.
If you're passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team—this could be the opportunity you've been waiting for.
What You'll Be Doing
- Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
- Processing hire desk administration and handling customer and supplier queries with speed and accuracy
- Ensuring stock levels meet demand and identifying opportunities to maximise sales
- Coordinating with drivers and fitters to ensure timely deliveries and collections
- Resolving customer complaints and supplier issues with professionalism and efficiency
About You
The ideal candidate will bring a mix of operational know-how, customer focus, and a proactive mindset, including:
- Ideally proven experience in a high-volume hire desk or similar fast-paced environment
- Excellent customer service skills with a commercial edge and a drive to increase sales
- Strong communication and organisational skills with great attention to detail
- Confident IT skills, including Outlook and Excel
- A team player who can also work independently and use their initiative
- Experience in the plant & tool hire industry is a bonus—but if you've got the passion and willingness to learn, we'll support you every step of the way
About Us
You'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider—supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.
As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:
- More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
- Remaining fully independent, which lets us make agile, long-term decisions that support your success
- Offering real career growth, training, and development from day one
- Support that values you – from generous holidays to Life Assurance and Health & Wellness Support
Whether you're hands-on or customer-focused, there's a place for you at GAP where your work makes a difference. If you're up for the challenge and want to feel valued at work, then we'd love to hear from you! Ready to get started? Upload your CV and complete our short application—we'll take it from there.
We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.
Hire & Sales Coordinator in Sheffield employer: GAP Group
Contact Detail:
GAP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire & Sales Coordinator in Sheffield
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Hire & Sales Coordinator role.
✨Tip Number 2
Practice your pitch! You never know when you'll meet someone who could help you land a job. Have a quick, engaging summary of your skills and experience ready to go. Make it personal and show your passion for customer service and problem-solving.
✨Tip Number 3
Research the company! Before any interview or networking opportunity, dive into what makes GAP tick. Understand their values, services, and recent projects. This will help you tailor your conversations and show you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our ambitious team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Hire & Sales Coordinator in Sheffield
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to bring your energy to our team!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in high-volume environments. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at GAP Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hire & Sales Coordinator. Familiarise yourself with the key tasks like managing hire requests and coordinating logistics. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, be prepared to share examples of how you've handled customer queries or complaints in the past. Highlight your problem-solving abilities and how you maintain a positive attitude under pressure.
✨Demonstrate Your Organisational Skills
The job requires strong organisational skills, so think of specific instances where you've successfully managed multiple tasks or projects. Discuss how you prioritise your workload and ensure everything runs smoothly, especially in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.