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- Tasks: Lead a team to deliver top-notch customer service and manage hire desk operations.
- Company: A leading equipment hire provider in the UK with a focus on growth and support.
- Benefits: Genuine career growth opportunities and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in customer service management and knowledge of the equipment hire industry.
- Other info: Great chance to develop your leadership skills in a thriving company.
The predicted salary is between 36000 - 60000 £ per year.
A leading equipment hire provider in the UK is looking for a Customer Hire Desk Manager in Preston. This role involves leading a team of Customer Hire & Sales Coordinators, ensuring efficient communication and service for clients.
Candidates should have strong knowledge of the equipment hire industry, managerial experience in customer service, and excellent organizational skills.
The company prioritises investment in equipment and offers genuine career growth along with a supportive work environment.
On-Site Hire Desk Lead: Customer Service & Team Coach in Preston employer: GAP Group
Contact Detail:
GAP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site Hire Desk Lead: Customer Service & Team Coach in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the equipment hire industry and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their values and how they invest in their team. This will help you tailor your answers and show that you're genuinely interested in being part of their supportive work environment.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams and improved customer service. This will demonstrate that you’re not just a fit for the role, but a potential asset to their growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace On-Site Hire Desk Lead: Customer Service & Team Coach in Preston
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you're passionate about customer service. Share any experiences that highlight your commitment to providing top-notch service and how you’ve gone the extra mile for clients.
Highlight Your Leadership Skills: As a potential On-Site Hire Desk Lead, we want to see your managerial experience shine through. Talk about times you've successfully led a team, resolved conflicts, or improved processes. This is your chance to show us what makes you a great leader!
Demonstrate Your Industry Knowledge: Make sure to showcase your understanding of the equipment hire industry. Mention any relevant experience or knowledge you have about the products and services we offer. This will help us see that you’re not just a fit for the role, but also for our company culture.
Keep It Clear and Concise: We appreciate clarity! When crafting your application, be direct and to the point. Use bullet points if necessary to make your skills and experiences stand out. Remember, we want to get to know you quickly, so make it easy for us!
How to prepare for a job interview at GAP Group
✨Know Your Equipment
Make sure you brush up on your knowledge of the equipment hire industry. Familiarise yourself with the types of equipment the company offers and any recent trends in the market. This will show that you're not just interested in the role, but also passionate about the industry.
✨Showcase Your Leadership Skills
As a potential team coach, it's crucial to demonstrate your managerial experience. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated them and improved customer service. Be ready to discuss specific challenges you faced and how you overcame them.
✨Emphasise Communication Skills
Since the role involves ensuring efficient communication, be prepared to discuss your approach to customer service. Think of scenarios where you resolved conflicts or improved client satisfaction through effective communication. Highlighting these experiences will show that you can lead a team while keeping clients happy.
✨Express Your Career Aspirations
The company values genuine career growth, so don’t shy away from discussing your future goals. Share how this position aligns with your career path and what you hope to achieve in the long run. This shows that you’re committed and see yourself growing within the company.
