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- Tasks: Manage customer relationships and coordinate equipment hires in a fast-paced environment.
- Company: Join GAP Group, a leading hire solutions provider with a focus on growth and teamwork.
- Benefits: Enjoy competitive salary, bonus schemes, and health perks like free eyesight tests.
- Other info: Be part of a supportive team with a commitment to internal promotions and development.
- Why this job: Kickstart your career in a dynamic role with opportunities for personal and professional growth.
- Qualifications: Customer service experience and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Role: Our nationwide Survey and Safety division hires a comprehensive range of equipment including construction levels and lasers, total stations, GPS, cable detection equipment, GPR, ATEX lighting, gas detection, communication equipment and much more to all sectors including the construction, civil, utilities, rail, shop fitting, fit out and infrastructure sectors.
As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. The Regional Hire & Sales Coordinator will provide holiday, absence and staff shortage cover at depots within the South East region and cover in the absence of the depot General Managers. This is a challenging, fast-paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for a Mobile HSC will include:
- Processing all hire desk administration including customer and supplier queries
- Managing approx. 40-50 incoming and outgoing hires per day
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Load checking vehicles and working effectively with the depot team of drivers and fitters
- Resolving customer complaints and supplier issues efficiently
Successful applicants should demonstrate the following:
- Previous experience of working within a high-volume hire desk role is essential
- Excellent customer service skills with a focus on increasing sales
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work to own initiative
- Full Driving licence
Although a survey hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
GAP Hire Solutions has 11 divisions offering the hire of equipment throughout the UK. We are looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund.
Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits include:
- Competitive salary and bonus scheme
- Overtime at an enhanced rate
- Employer contributory pension
- 22 days annual leave plus bank holidays
- Staff social fund (money for team building exercises etc.)
- Health & Wellness (annual flu jab, free eyesight tests etc.)
- Cycle to work scheme
So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Regional Hire & Sales Coordinator – SE, Fast-Paced & Customer-Focused in London employer: GAP Group
Contact Detail:
GAP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Hire & Sales Coordinator – SE, Fast-Paced & Customer-Focused in London
✨Tip Number 1
Get to know the company! Research GAP Group and understand their values, services, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Regional Hire & Sales Coordinator. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think about specific examples from your past roles that demonstrate your skills and how you can contribute to the fast-paced environment at GAP Group.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to take on the challenge!
We think you need these skills to ace Regional Hire & Sales Coordinator – SE, Fast-Paced & Customer-Focused in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Regional Hire & Sales Coordinator. Highlight your experience in high-volume hire desk roles and any customer service achievements that show you can thrive in a fast-paced environment.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use examples from your past work to show how you've effectively communicated with customers, managed stock levels, or resolved complaints. This will help us see how you fit into our team.
Keep It Concise: We love a good read, but keep your application clear and to the point. Stick to relevant information that showcases your suitability for the role. A well-structured application makes it easier for us to see your potential!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Upload your CV and fill out the short application form – it’s quick and easy, and we can’t wait to hear from you!
How to prepare for a job interview at GAP Group
✨Know Your Equipment
Familiarise yourself with the range of equipment mentioned in the job description, like construction levels and GPS. Being able to discuss these items confidently will show your genuine interest and understanding of the role.
✨Customer Service Focus
Prepare examples from your past experiences that highlight your customer service skills. Think about times you resolved complaints or built strong relationships, as this is crucial for a Hire & Sales Coordinator.
✨Show Your Organisational Skills
Since the role involves managing a high volume of hires, be ready to discuss how you stay organised under pressure. Share specific strategies or tools you use to keep track of tasks and ensure nothing falls through the cracks.
✨Team Player Attitude
Emphasise your ability to work well within a team. Prepare to talk about how you've collaborated with others in previous roles, especially in fast-paced environments, to achieve common goals.