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- Tasks: Coordinate equipment hire and sales, ensuring customer satisfaction and efficient operations.
- Company: Join GAP Group, a leading hire solutions provider with a focus on growth and development.
- Benefits: Enjoy competitive salary, bonus scheme, health perks, and 22 days annual leave.
- Other info: Great opportunities for career progression and internal promotions.
- Why this job: Be the first point of contact, build relationships, and make a real impact in a fast-paced environment.
- Qualifications: Experience in high-volume hire roles, excellent customer service, and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Our nationwide Survey and Safety division hires a comprehensive range of equipment including construction levels and lasers, total stations, GPS, cable detection equipment, GPR, ATEX lighting, gas detection, communication equipment and much more to all sectors including construction, civil, utilities, rail, shop fitting, fit out and infrastructure sectors.
As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success by building strong customer relationships, understanding their hire needs and ensuring we can meet them. The Regional Hire & Sales Coordinator will provide holiday, absence and staff shortage cover at depots within the South East region and cover in the absence of the depot General Managers. This is a challenging, fast-paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for a Mobile HSC will include:
- Processing all hire desk administration including customer and supplier queries
- Managing approx. 40-50 incoming and outgoing hires per day
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Load checking vehicles and working effectively with the depot team of drivers and fitters
- Resolving customer complaints and supplier issues efficiently
Successful applicants should demonstrate the following:
- Previous experience of working within a high-volume hire desk role is essential
- Excellent customer service skills with a focus on increasing sales
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work to own initiative
- Full Driving licence
Although a survey hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
GAP Hire Solutions has 11 divisions offering the hire of equipment throughout the UK. We are looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you will enjoy loads of benefits such as profit share, loyalty holidays, and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits include:
- Competitive salary and bonus scheme
- Overtime at an enhanced rate
- Employer contributory pension
- 22 days annual leave plus bank holidays
- Staff social fund (money for team building exercises etc.)
- Health & Wellness (annual flu jab, free eyesight tests etc.)
- Cycle to work scheme
If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we will take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Mobile Hire & Sales Coordinator in London employer: GAP Group
Contact Detail:
GAP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Hire & Sales Coordinator in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GAP Group and their Survey and Safety division. Understanding their equipment and services will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think about your past experiences and how they relate to the role of a Hire & Sales Coordinator. We want you to shine!
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise when answering questions. Remember, as a Mobile HSC, you'll need to communicate effectively with customers and your team, so let your personality and enthusiasm come through.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Mobile Hire & Sales Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant hire desk roles you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. We love seeing enthusiasm, so let your personality come through!
Be Clear and Concise: When filling out the application form, keep your answers straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us get to know you better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at GAP Group!
How to prepare for a job interview at GAP Group
✨Know Your Equipment
Familiarise yourself with the range of equipment mentioned in the job description, like construction levels and GPS. Being able to discuss these items confidently will show your genuine interest and understanding of the role.
✨Customer Service Focus
Prepare examples from your past experiences that highlight your customer service skills. Think about times you resolved complaints or built strong relationships, as this is crucial for a Hire & Sales Coordinator.
✨Showcase Your Organisational Skills
Since the role involves managing a high volume of hires, be ready to discuss how you stay organised under pressure. Share specific strategies or tools you use to keep track of tasks and ensure smooth operations.
✨Demonstrate Team Spirit
As a team player, it’s important to convey your ability to work collaboratively. Prepare to talk about how you've contributed to team success in previous roles, especially in fast-paced environments.