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For Companies At a Glance
- Tasks: Manage hire requests, coordinate logistics, and deliver exceptional customer service.
- Company: Join GAP, the UK's leading equipment hire provider with a supportive culture.
- Benefits: Generous holidays, health support, and real career growth opportunities.
- Why this job: Be the go-to expert in a fast-paced environment and make a real impact.
- Qualifications: Customer service skills, strong communication, and a proactive mindset.
- Other info: Exciting opportunities in a family-run business committed to your success.
The predicted salary is between 28800 - 43200 £ per year.
Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We are looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Plant & Tool division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine.
As the first point of contact for our customers, you will play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you will be the go-to expert who keeps everything running smoothly. It is a challenging, rewarding role that offers real career progression in a business that is growing fast.
If you are passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team, this could be the opportunity you have been waiting for.
What You Will Be Doing- Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
- Processing hire desk administration and handling customer and supplier queries with speed and accuracy
- Ensuring stock levels meet demand and identifying opportunities to maximise sales
- Coordinating with drivers and fitters to ensure timely deliveries and collections
- Resolving customer complaints and supplier issues with professionalism and efficiency
The ideal candidate will bring a mix of operational know-how, customer focus, and a proactive mindset, including:
- Ideally proven experience in a high-volume hire desk or similar fast-paced environment
- Excellent customer service skills with a commercial edge and a drive to increase sales
- Strong communication and organisational skills with great attention to detail
- Confident IT skills, including Outlook and Excel
- A team player who can also work independently and use their initiative
- Experience in the plant & tool hire industry is a bonus—but if you have the passion and willingness to learn, we will support you every step of the way
You will be joining an industry leader that is growing and genuinely committed to your success. At GAP, we are proud to be the UK’s leading equipment hire provider—supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.
As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:
- More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
- Remaining fully independent, which lets us make agile, long-term decisions that support your success
- Offering real career growth, training and development from day one
- Support that values you – from generous holidays to Life Assurance and Health & Wellness Support
Whether you are hands-on or customer-focused, there is a place for you at GAP where your work makes a difference. If you are up for the challenge and want to feel valued at work, then we would love to hear from you! Ready to get started? Upload your CV and complete our short application—we will take it from there.
We are proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings – regardless of gender, age, disability, race, sexual orientation, religion or background. We promote inclusivity, respect and good working practices to help every employee thrive and perform at their best.
Hire and Sales Coordinator in London employer: GAP Group
Contact Detail:
GAP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire and Sales Coordinator in London
✨Tip Number 1
Get to know the company inside out! Research GAP and its Plant & Tool division. Understanding their values and services will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for common interview questions related to customer service and problem-solving. Think of specific examples from your past experiences that highlight your skills and how you’ve handled challenges in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and shows your proactive mindset. And remember, apply through our website for the best chance!
We think you need these skills to ace Hire and Sales Coordinator in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you’re excited about the role and ready to bring your energy to our team!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in high-volume environments. We love seeing how your skills match what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at GAP Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hire & Sales Coordinator. Familiarise yourself with the key tasks mentioned in the job description, like managing hire requests and resolving customer queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, be prepared to share specific examples of how you've excelled in customer service in the past. Think of situations where you solved problems or went above and beyond for a customer. This will highlight your customer-first mindset.
✨Demonstrate Your Organisational Skills
The job requires strong organisational skills, so come ready to discuss how you manage multiple tasks effectively. You might want to mention any tools or methods you use to stay organised, especially in a fast-paced environment. This will show that you can handle the demands of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
