At a Glance
- Tasks: Manage hire desk operations and build strong customer relationships in a fast-paced environment.
- Company: Join GAP Group, a leading equipment hire company with a supportive culture.
- Benefits: Enjoy competitive salary, bonus scheme, generous leave, and wellness support.
- Other info: Be part of a team that values internal promotion and employee well-being.
- Why this job: Kickstart your career in a dynamic role with opportunities for growth and development.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 28800 - 42000 £ per year.
Location
Edwards Works, Llandarcy, Neath, SA106JY
Requester
Number of positions to be provided
1
Contract hours
42.50
About the role
The Role
The Role: As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
Our nationwide Non-Mechanical Division offers the latest, industry-leading Non-Mechanical Plant equipment including pedestrian / crowd control barriers, temporary security fencing, trench boxes, bogmats, magnetic rail barriers, road plates and more.
A typical day for the Non-Mechanical HSC will include:
About You
Successful applicants should demonstrate the following:
- Previous experience of working within a high-volume hire desk role is essential
- Excellent customer service skills with a focus on increasing sales
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work to own initiative
- Although a plant & tool hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
About Us
About GAP Group
GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits include:
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)
So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
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Hire & Sales Coordinator in Swansea employer: GAP Group
Gap Group is an excellent employer, offering a dynamic work culture where teamwork and efficiency are at the forefront. With competitive salaries, generous annual leave, and opportunities for professional growth, employees are supported in their roles while enjoying the benefits of working in a fast-paced environment that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Hire & Sales Coordinator in Swansea
✨Tip Number 1
Get to know the company! Research GAP Group and understand their values, services, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think about specific examples from your past experiences that highlight your skills and how they align with the Hire & Sales Coordinator role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Hire & Sales Coordinator in Swansea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Hire & Sales Coordinator role. Highlight your customer service experience and any relevant hire desk roles to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about customer service and how you can contribute to our team. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Communication Skills:As an HSC, effective communication is key. In your application, demonstrate your ability to communicate clearly and effectively, whether it’s through your writing style or by providing examples of past experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at GAP Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Hire & Sales Coordinator. Familiarise yourself with the equipment and tools mentioned in the job description. This will help you speak confidently about how you can meet customer needs and drive sales.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you resolved complaints or built strong relationships. This is crucial for the role, so be ready to demonstrate your ability to connect with customers.
✨Be Organised and Detail-Oriented
Since the role involves managing a high volume of hires, showcase your organisational skills. Bring a notepad to jot down key points during the interview and mention any tools or methods you use to stay organised. This will show that you’re proactive and detail-oriented.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
