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For Companies At a Glance
- Tasks: Be the first point of contact, managing customer relationships and hire needs.
- Company: Join a leading hire solutions company with a strong team culture.
- Benefits: Enjoy competitive salary, bonus scheme, and up to 25 days annual leave.
- Why this job: Kickstart your career in a fast-paced role with growth opportunities.
- Qualifications: Customer service experience and strong communication skills are key.
- Other info: Dynamic environment with a focus on internal promotion and professional development.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Our team is the best in the industry – is it time you join us? Our nationwide Survey and Safety division hire a range of equipment including Robotic and GPS equipment to the construction, utilities, and infrastructure sectors. The Role: As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business\’ success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
Responsibilities
- Processing all hire desk administration including customer and supplier queries
- Managing a range of incoming and outgoing hires per day
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Load checking vehicles and working effectively with the depot team of drivers and fitters
- Resolving customer complaints and supplier issues efficiently
Qualifications
- Previous experience of working within a high-volume hire desk role is desirable
- Excellent customer service skills with a focus on increasing sales
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work to own initiative
- Although a survey hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
Benefits / What we offer
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We\’re looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you\’ll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
So what next? If you fit the profile and are up for the challenge, we would love to hear from you!
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Hire and Sales Coordinator - Heathrow employer: GAP Group
Contact Detail:
GAP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire and Sales Coordinator - Heathrow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections you make, the better your chances of landing that Hire and Sales Coordinator role.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the role. Highlight your customer service skills and any relevant experience you have. Confidence is key!
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let them know how excited you are about the opportunity. A positive attitude can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at GAP Group.
We think you need these skills to ace Hire and Sales Coordinator - Heathrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hire & Sales Coordinator role. Highlight any previous experience in a high-volume hire desk or customer service roles, as this will show us you’re ready to hit the ground running.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer service and how you can contribute to our team. Be genuine and let your personality come through – we love to see enthusiasm!
Showcase Your IT Skills: Since proficiency in MS Office is key for this role, make sure to mention any relevant experience you have with Outlook and Excel. If you’ve used these tools to manage tasks or improve efficiency, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it shows us you’re keen to join GAP Group!
How to prepare for a job interview at GAP Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Hire and Sales Coordinator role. Familiarise yourself with the responsibilities listed in the job description, especially around customer service and managing hire desk administration. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since this role is all about building strong customer relationships, be prepared to share specific examples of how you've excelled in customer service in the past. Think of situations where you resolved complaints or exceeded customer expectations, as these stories will highlight your suitability for the position.
✨Demonstrate Teamwork and Initiative
The job requires a strong team player who can also work independently. Be ready to discuss times when you've collaborated effectively with others, as well as instances where you took the initiative to solve problems or improve processes. This will show that you can thrive in a fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, growth opportunities, and the specifics of the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.