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- Tasks: Manage hire requests, coordinate logistics, and resolve customer queries in a busy depot.
- Company: Join GAP, the UK's leading equipment hire provider with a supportive culture.
- Benefits: Generous holidays, health support, and real career growth opportunities from day one.
- Why this job: Be the first point of contact for customers and make a real impact.
- Qualifications: Customer service skills, strong communication, and a proactive mindset are essential.
- Other info: Dynamic environment with a focus on inclusivity and employee success.
The predicted salary is between 30000 - 42000 £ per year.
Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We’re looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Plant & Tool division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine.
As the first point of contact for our customers, you’ll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you’ll be the go-to expert who keeps everything running smoothly. It’s a challenging, rewarding role that offers real career progression in a business that’s growing fast.
If you’re passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team - this could be the opportunity you’ve been waiting for.
What You’ll Be Doing- Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
- Processing hire desk administration and handling customer and supplier queries with speed and accuracy
- Ensuring stock levels meet demand and identifying opportunities to maximise sales
- Coordinating with drivers and fitters to ensure timely deliveries and collections
- Resolving customer complaints and supplier issues with professionalism and efficiency
The ideal candidate will bring a mix of operational know-how, customer focus, and a proactive mindset, including:
- Ideally proven experience in a high-volume hire desk or similar fast-paced environment
- Excellent customer service skills with a commercial edge and a drive to increase sales
- Strong communication and organisational skills with great attention to detail
- Confident IT skills, including Outlook and Excel
- A team player who can also work independently and use their initiative
- Experience in the plant & tool hire industry is a bonus - but if you’ve got the passion and willingness to learn, we’ll support you every step of the way
You’ll be joining an industry leader that’s growing and genuinely committed to your success. At GAP, we’re proud to be the UK’s leading equipment hire provider – supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.
As a family‑run business with over 50 years of experience, we believe in doing things the right way. That means:
- More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
- Remaining fully independent, which lets us make agile, long‑term decisions that support your success
- Offering real career growth, training, and development from day one
- Support that values you – from generous holidays to Life Assurance and Health & Wellness Support
Whether you’re hands‑on or customer‑focused, there’s a place for you at GAP where your work makes a difference. If you’re up for the challenge and want to feel valued at work, then we’d love to hear from you! Ready to get started? Upload your CV and complete our short application – we’ll take it from there.
Equal OpportunitiesWe’re proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings – regardless of gender, age, disability, race, sexual orientation, religion, or background. We promote inclusivity, respect, and good working practices to help every employee thrive and perform at their best.
Hire & Sales Coordinator in Edinburgh employer: GAP Group
Contact Detail:
GAP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire & Sales Coordinator in Edinburgh
✨Tip Number 1
Get to know the company inside out! Research GAP and its Plant & Tool division. Understanding their values and services will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for common interview questions related to customer service and problem-solving. Think of specific examples from your past experiences that highlight your skills and how you handle pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at GAP!
We think you need these skills to ace Hire & Sales Coordinator in Edinburgh
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your problem-solving skills and ability to thrive under pressure.
Tailor Your CV: Don’t just send out the same CV for every job. Take a moment to tailor it to the Hire & Sales Coordinator role. Use keywords from the job description and emphasise your relevant experience in high-volume environments to catch our eye!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your enthusiasm for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application, and it shows you’re serious about joining our team. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at GAP Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Hire & Sales Coordinator role. Familiarise yourself with the key responsibilities like managing hire requests and coordinating logistics. This will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, be prepared to share specific examples of how you've handled customer queries or resolved complaints in the past. Highlight your ability to stay calm under pressure and your proactive approach to problem-solving.
✨Demonstrate Your Organisational Skills
The job requires strong organisational skills, so think of ways to illustrate your attention to detail. You could discuss how you manage multiple tasks or prioritise effectively in a busy environment. This will show that you're ready to keep everything running smoothly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
