At a Glance
- Tasks: Manage hire requests, coordinate logistics, and deliver exceptional customer service.
- Company: Join GAP, the UK's leading equipment hire provider with a dynamic culture.
- Benefits: Generous holidays, health support, and real career growth opportunities.
- Other info: Supportive team atmosphere with investment in your success.
- Why this job: Be the go-to expert in a fast-paced environment and make a real impact.
- Qualifications: Customer service skills, strong communication, and a drive to learn.
The predicted salary is between 30000 - 40000 £ per year.
Are you ready to bring your energy, drive, and customer‑first mindset to a fast‑paced, high‑impact role? We're looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Plant & Tool division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine. As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you'll be the go‑to expert who keeps everything running smoothly. It's a challenging, rewarding role that offers real career progression in a business that's growing fast. If you're passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team ‑ this could be the opportunity you've been waiting for.
What You'll Be Doing
- Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
- Processing hire desk administration and handling customer and supplier queries with speed and accuracy
- Ensuring stock levels meet demand and identifying opportunities to maximise sales
- Coordinating with drivers and fitters to ensure timely deliveries and collections
- Resolving customer complaints and supplier issues with professionalism and efficiency
Ideal Candidate
- Ideally proven experience in a high-volume hire desk or similar fast‑paced environment
- Excellent customer service skills with a commercial edge and a drive to increase sales
- Strong communication and organisational skills with great attention to detail
- Confident IT skills, including Outlook and Excel
- A team player who can also work independently and use their initiative
- Experience in the plant & tool hire industry is a bonus – if you have passion and willingness to learn, we will support you every step of the way
About GAP and What We Offer
You'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider, supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.
More investment in our equipment than anyone else in the industry, so you work with the best tools in the game. Remaining fully independent, which lets us make agile, long‑term decisions that support your success. Offering real career growth, training, and development from day one. Support that values you – from generous holidays to Life Assurance and Health & Wellness Support. Whether you're hands‑on or customer‑focused, there's a place for you at GAP where your work makes a difference.
Dynamic Hire & Sales Coordinator - Fast-Paced Growth employer: GAP Group
GAP is an exceptional employer that prioritises your growth and success in a vibrant, fast-paced environment. With a commitment to employee development, generous benefits including health and wellness support, and a culture that values teamwork and initiative, you'll find ample opportunities to thrive in your role as a Hire & Sales Coordinator. Join us at one of our nearly 200 locations across the UK, where your contributions directly impact our success and the satisfaction of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Dynamic Hire & Sales Coordinator - Fast-Paced Growth
✨Tip Number 1
Get to know the company inside out! Research GAP and its Plant & Tool division. Understanding their values and services will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus when applying for roles.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and problem-solving. Think of examples from your past experiences that highlight your skills, especially in fast-paced environments like hire desks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our ambitious team at GAP.
We think you need these skills to ace Dynamic Hire & Sales Coordinator - Fast-Paced Growth
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for customer service shine through in your application. We want to see that energy and drive you bring to the table, so don’t hold back on expressing why you’re excited about this role!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in high-volume environments. We love seeing how your skills align with what we’re looking for, so customise it to reflect your strengths in customer service and coordination.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us your story! Share specific examples of how you've solved problems or built relationships in previous roles. This is where you can really connect your experience to our dynamic team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at GAP Group
✨Show Your Energy and Drive
This role is all about enthusiasm, so make sure to convey your energy during the interview. Share examples of how you've tackled challenges in fast-paced environments and highlight your customer-first mindset.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific instances where you've resolved customer complaints or logistical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your ability to think on your feet.
✨Highlight Your Organisational Skills
Since this position involves managing multiple tasks, be ready to talk about how you stay organised under pressure. Mention any tools or techniques you use to keep track of hire requests and ensure timely deliveries.
✨Be a Team Player
GAP values collaboration, so emphasise your ability to work well within a team. Share experiences where you've successfully collaborated with colleagues or coordinated with drivers and fitters to achieve common goals.
