At a Glance
- Tasks: Manage hire requests, coordinate logistics, and deliver exceptional customer service.
- Company: Join GAP, the UK's leading equipment hire provider with a supportive culture.
- Benefits: Enjoy competitive salary, generous holidays, and health & wellness support.
- Other info: Great career growth opportunities in a family-run business with over 50 years of experience.
- Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Customer service skills and a proactive mindset are essential; experience is a bonus.
The predicted salary is between 30000 - 40000 € per year.
General information
Reference: 011139
Publication start date: 22/05/2026
Contract type: Permanent Full Time
Location: Tetron Point, William Nadin Way, Swadlincote, Derby, DE110BB, United Kingdom, Midlands, Derby Non Mech
Vacancy contact: Emma Stevenson (emai: emma.stevenson@gap-group.co.uk)
Number of positions to be provided: 1
Contract hours: 42.50
About the role
The Role: Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We're looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Non-Mechanical division which offers the latest, industry-leading Non-Mechanical Plant equipment including pedestrian / crowd control barriers, temporary security fencing, trench boxes, bogmats, magnetic rail barriers, road plates and more.
If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine. As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you'll be the go-to expert who keeps everything running smoothly. It's a challenging, rewarding role that offers real career progression in a business that's growing fast. If you're passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team—this could be the opportunity you've been waiting for.
About You
What You'll Be Doing:
- Managing incoming and outgoing hires per day across a wide range of Non-Mechanical equipment
- Processing hire desk administration and handling customer and supplier queries with speed and accuracy
- Ensuring stock levels meet demand and identifying opportunities to maximise sales
- Coordinating with drivers and fitters to ensure timely deliveries and collections
- Resolving customer complaints and supplier issues with professionalism and efficiency
What You'll Bring:
- Ideally proven experience in a high-volume hire desk or similar fast-paced environment
- Excellent customer service skills with a commercial edge and a drive to increase sales
- Strong communication and organisational skills with great attention to detail
- Confident IT skills, including Outlook and Excel
- A team player who can also work independently and use their initiative
- Experience in the plant & tool hire industry is a bonus—but if you've got the passion and willingness to learn, we'll support you every step of the way
About Us
You'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider—supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.
As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:
- More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
- Remaining fully independent, which lets us make agile, long-term decisions that support your success
- Offering real career growth, training, and development from day one
- Support that values you – from generous holidays to Life Assurance and Health & Wellness Support
Whether you're hands-on or customer-focused, there's a place for you at GAP where your work makes a difference. If you're up for the challenge and want to feel valued at work, then we'd love to hear from you! Ready to get started? Upload your CV and complete our short application—we'll take it from there.
We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.
Hire and Sales Coordinator in Derby employer: GAP Group
At GAP, we pride ourselves on being an industry leader in equipment hire, offering a vibrant work culture that fosters growth and development. Located in Swadlincote, our team-oriented environment encourages collaboration and innovation, ensuring that every employee feels valued and supported. With comprehensive training, generous benefits, and a commitment to your career progression, joining us as a Hire and Sales Coordinator means becoming part of a family-run business that truly invests in your success.
StudySmarter Expert Advice🤫
We think this is how you could land Hire and Sales Coordinator in Derby
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their success. This will help you stand out as a candidate who truly cares.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Hire & Sales Coordinator role. Highlight your customer service skills and any relevant experience that shows you can thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at GAP.
We think you need these skills to ace Hire and Sales Coordinator in Derby
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to bring your energy to our team!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in high-volume environments or hire desks. We love seeing how your skills align with what we’re looking for in a Hire & Sales Coordinator.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. This helps us see why you’d be a great fit for our dynamic team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with GAP.
How to prepare for a job interview at GAP Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hire and Sales Coordinator. Familiarise yourself with the types of equipment mentioned in the job description and think about how your experience aligns with managing hire requests and resolving customer queries.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, be prepared to share specific examples of how you've successfully handled customer complaints or queries in the past. Highlight your problem-solving skills and your ability to stay calm under pressure.
✨Demonstrate Your Organisational Skills
The job requires strong organisational abilities, so come ready to discuss how you manage multiple tasks effectively. You might want to mention any tools or methods you use to keep track of logistics and stock levels, as well as how you prioritise your workload.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, opportunities for career progression, or how they measure success in the position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
