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- Tasks: Lead a team to deliver top-notch customer service in a fast-paced environment.
- Company: A leading family-run equipment hire provider in the UK.
- Benefits: Career growth opportunities and a supportive work culture.
- Why this job: Make a real difference by ensuring customer satisfaction and team success.
- Qualifications: Managerial experience in customer service and knowledge of the equipment hire industry.
- Other info: Join a dynamic team with plenty of room for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
A leading equipment hire provider in the UK is seeking a Customer Hire Desk Manager to lead a team and ensure efficient customer service. This fast-paced role involves monitoring team performance, motivating staff, and liaising with depots for equipment availability.
The ideal candidate will have managerial experience in customer service and a strong understanding of the equipment hire industry. As part of a family-run business, opportunities for career growth and development are abundant, making this an exciting position for the right candidate.
Customer Hire Desk Lead - Drive Service Excellence employer: GAP Group
Contact Detail:
GAP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Hire Desk Lead - Drive Service Excellence
✨Tip Number 1
Network like a pro! Reach out to people in the equipment hire industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their family-run business and how you can contribute to their success.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you motivated a team or improved customer service. Be ready to share these stories during interviews to showcase your managerial experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Hire Desk Lead - Drive Service Excellence
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Customer Hire Desk Manager role. Highlight any managerial experience in customer service and your understanding of the equipment hire industry to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for leading our team and how you can drive service excellence. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to motivate staff and improve team performance. Numbers and examples speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our family-run business!
How to prepare for a job interview at GAP Group
✨Know Your Stuff
Make sure you brush up on the equipment hire industry. Understand the key players, trends, and challenges. This will not only show your passion but also help you answer questions confidently.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated staff or improved team performance. Be ready to discuss your management style and how it aligns with the company's values.
✨Demonstrate Customer Service Excellence
Since this role is all about customer service, be prepared to share specific instances where you went above and beyond for a customer. Highlight your problem-solving skills and how you handle difficult situations.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the company culture, opportunities for growth, or how success is measured in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
