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For Companies At a Glance
- Tasks: Coordinate customer hires and sales, ensuring smooth operations and excellent service.
- Company: Join GAP Group, the UK's leading equipment hire provider with a supportive culture.
- Benefits: Enjoy generous holidays, life assurance, wellness support, and tailored training.
- Why this job: Be the vital link for major accounts and make a real impact in a fast-paced environment.
- Qualifications: Strong organisational skills and a passion for delivering outstanding customer service.
- Other info: Embrace inclusivity and grow your career in a dynamic, family-run business.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Are you ready to bring your energy, precision, and people skills to a fast-paced coordination role based in Warrington? You\’ll be the key link between selected Major Account customers and GAP Group—ensuring every hire and sale runs smoothly, SLAs are met, and timelines are never missed. From managing complex requests across multiple divisions to keeping communication sharp and service outstanding, you\’ll play a vital role in delivering the experience our customers rely on. If you\’re highly organised, detail-driven, thrive in a busy team environment, and take pride in delivering excellent service—this could be the role for you.
What You\’ll Be Doing
- Identifying additional hire needs to support customer projects and drive efficiency
- Coordinating hire and sales activity across GAP divisions and external suppliers for Major Account customers
- Handling high volumes of calls and emails with speed and professionalism, meeting SLA response targets
- Using CloudSuite ERP to process contracts, quotations, and ensure accurate pricing and plant availability
- Managing customer enquiries, off-hires, and breakdowns with clear communication and attention to detail
- Negotiating best rates
- Maintaining strong relationships with depots, liaising with Supply Chain, suppliers, and account managers to keep operations running smoothly
About Us
- You\’ll be joining an industry leader that\’s growing and genuinely committed to your success, backed by our core values of Communication, One Team, Dedication, and Efficiency. At GAP, we\’re proud to be the UK\’s leading equipment hire provider—supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer opportunities in Plant and Tools, Lifting, Survey, Environmental, and Event Services.
- GAP Group is a family-run business with over 50 years of experience. We invest in our people from day one, offering tailored training, clear development paths, and a supportive culture that puts you first. As an independent company, we make fast, smart decisions that back our team 100%.
- Enjoy generous holidays, life assurance, and wellness support, all while building a career that truly matters. We are an Equal Opportunities employer and embrace the unique contributions each individual brings—regardless of gender, age, disability, race, sexual orientation, religion, or background. We promote inclusivity, respect, and good working practices to help every employee thrive and perform at their best.
- If you\’re ready to feel valued and grow with us, we\’d love to hear from you. Ready to apply? Submit your CV today and take the next step with GAP Group.
Additional Information
We’re proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings—regardless of gender, age, disability, race, sexual orientation, religion, or background.
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Customer Hire and Sales Co Ordinator - Warrington employer: GAP Group
Contact Detail:
GAP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Hire and Sales Co Ordinator - Warrington
✨Tip Number 1
Get to know the company! Research GAP Group and understand their values, services, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and coordination. Think about examples from your past experiences that showcase your organisational skills and ability to handle pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Hire and Sales Co Ordinator - Warrington
Some tips for your application 🫡
Show Your Energy: Make sure your application reflects the energy and enthusiasm you’d bring to the role. Use lively language and examples that showcase your people skills and how you thrive in a fast-paced environment.
Be Detail-Driven: Since this role is all about precision, highlight your attention to detail in your application. Mention specific instances where your organisational skills made a difference in your previous roles.
Communicate Clearly: Your written communication should be sharp and professional. Keep your CV and cover letter clear and concise, ensuring they are free from errors. This will demonstrate your ability to handle high volumes of communication effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at GAP Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Hire and Sales Co-ordinator role. Familiarise yourself with the key responsibilities like managing customer enquiries and coordinating hire activities. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves a lot of communication with customers and internal teams, be prepared to share examples of how you've successfully managed relationships in the past. Highlight your ability to handle high volumes of calls and emails professionally, as well as your knack for negotiating best rates.
✨Demonstrate Your Organisational Skills
Being detail-driven and highly organised is crucial for this position. Bring up specific instances where you've juggled multiple tasks or projects effectively. You might even want to mention any tools or systems you've used to keep everything on track, which will show that you're ready to hit the ground running.
✨Emphasise Your Commitment to Service Excellence
GAP Group values outstanding service, so be sure to convey your dedication to delivering an excellent customer experience. Share stories that illustrate your commitment to meeting SLAs and ensuring smooth operations, as this aligns perfectly with what they're looking for in a candidate.
