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For Companies At a Glance
- Tasks: Coordinate customer hires and sales, ensuring smooth operations and excellent service.
- Company: Join GAP Group, the UK's leading equipment hire provider with a supportive culture.
- Benefits: Enjoy generous holidays, life assurance, wellness support, and tailored training.
- Why this job: Be the vital link for major accounts and make a real impact in a fast-paced environment.
- Qualifications: Strong organisational skills and a passion for delivering outstanding customer service.
- Other info: Embrace inclusivity and grow your career in a dynamic, family-run business.
The predicted salary is between 28800 - 43200 £ per year.
Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and GAP Group is carried out in an efficient and effective manner. This is a fast‑paced role where you will be responsible for managing customer queries, liaising with GAP Group depots to ensure the customer\’s requirements are being met and identifying opportunities for sales growth. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required.
About You
- Significant experience working within a customer service role, preferably within the Construction/Hire industry.
- Ability to work effectively within a fast‑paced environment whilst building strong relationships with both internal and external stakeholders.
- Excellent administration skills with experience using MS Office packages and strong attention to detail.
- Driving licence is preferred but not essential.
About Us
GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We\’re looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you\’ll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in‑house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company‑funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well‑being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)
So what next? If you fit the profile and are up for the challenge, we would love to hear from you!
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Customer Hire and Sales Co Ordinator - Warrington employer: GAP Group
Contact Detail:
GAP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Hire and Sales Co Ordinator - Warrington
✨Tip Number 1
Get to know the company! Research GAP Group and understand their values, services, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and coordination. Think about examples from your past experiences that showcase your organisational skills and ability to handle pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Hire and Sales Co Ordinator - Warrington
Some tips for your application 🫡
Show Your Energy: Make sure your application reflects the energy and enthusiasm you’d bring to the role. Use lively language and examples that showcase your people skills and how you thrive in a fast-paced environment.
Be Detail-Driven: Since this role is all about precision, highlight your attention to detail in your application. Mention specific instances where your organisational skills made a difference in your previous roles.
Communicate Clearly: Your written communication should be sharp and professional. Keep your CV and cover letter clear and concise, ensuring they are free from errors. This will demonstrate your ability to handle high volumes of communication effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at GAP Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Hire and Sales Co-ordinator role. Familiarise yourself with the key responsibilities like managing customer enquiries and coordinating hire activities. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves a lot of communication with customers and internal teams, be prepared to share examples of how you've successfully managed relationships in the past. Highlight your ability to handle high volumes of calls and emails professionally, as well as your knack for negotiating best rates.
✨Demonstrate Your Organisational Skills
Being detail-driven and highly organised is crucial for this position. Bring up specific instances where you've juggled multiple tasks or projects effectively. You might even want to mention any tools or systems you've used to keep everything on track, which will show that you're ready to hit the ground running.
✨Emphasise Your Commitment to Service Excellence
GAP Group values outstanding service, so be sure to convey your dedication to delivering an excellent customer experience. Share stories that illustrate your commitment to meeting SLAs and ensuring smooth operations, as this aligns perfectly with what they're looking for in a candidate.
