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For Companies At a Glance
- Tasks: Manage customer queries and drive sales growth in a fast-paced environment.
- Company: Join GAP Group, a leading hire solutions provider with 10 divisions across the UK.
- Benefits: Enjoy competitive salary, up to 25 days leave, and wellness perks like health support and social events.
- Why this job: Be part of a dynamic team that values growth, development, and internal promotions.
- Qualifications: Experience in customer service, preferably in construction/hire; strong admin skills and attention to detail.
- Other info: Driving licence preferred but not essential; we promote equal opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Our team is the best in the industry - is it time for you to join us?
Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and GAP Group is carried out in an efficient and effective manner. This is a fast-paced role where you will be responsible for managing customer queries, liaising with GAP Group depots to ensure the customer's requirements are being met and identifying opportunities for sales growth. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required.
Successful applicants should demonstrate the following:
- Significant experience working within a customer service role, preferably within the Construction/Hire industry.
- Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and external stakeholders.
- Excellent administration skills with experience using MS Office packages and strong attention to detail.
- Driving licence is preferred but not essential.
GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits include:
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)
If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Customer Hire and Sales Co Ordinator employer: GAP Group
Contact Detail:
GAP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Hire and Sales Co Ordinator
✨Tip Number 1
Familiarise yourself with the construction and hire industry. Understanding the specific challenges and needs of customers in this sector will help you stand out during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves managing customer queries, showcasing your ability to handle difficult situations and maintain strong relationships will be crucial in impressing the hiring team.
✨Tip Number 3
Prepare to discuss your experience with MS Office and data management. Being able to articulate how you've used these tools in previous roles will highlight your administrative skills and attention to detail, which are key for this position.
✨Tip Number 4
Research GAP Group and their values. Understanding the company culture and demonstrating how your personal values align with theirs can give you an edge and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Customer Hire and Sales Co Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your significant experience in customer service, especially within the Construction or Hire industry. Use specific examples that demonstrate your ability to manage customer queries and build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of the Customer Hire and Sales Coordinator position, particularly your administration skills and attention to detail.
Highlight Relevant Skills: In your application, emphasise your proficiency with MS Office packages and any experience you have with KPI data management and performance reporting. These are key aspects of the role that the employer will be looking for.
Follow Application Instructions: Ensure you upload your CV and complete the short application form as instructed. Double-check that all information is accurate and that you've included any additional documents that may strengthen your application.
How to prepare for a job interview at GAP Group
✨Showcase Your Customer Service Experience
Make sure to highlight your previous experience in customer service, especially if it's within the Construction or Hire industry. Be prepared to discuss specific examples of how you've effectively managed customer queries and built strong relationships.
✨Demonstrate Your Administrative Skills
Since the role requires excellent administration skills, be ready to talk about your proficiency with MS Office packages. You might want to mention any relevant experiences where your attention to detail made a significant impact on your work.
✨Prepare for Fast-Paced Scenarios
This position is in a fast-paced environment, so think of examples that demonstrate your ability to thrive under pressure. Discuss how you prioritise tasks and manage multiple responsibilities while maintaining high-quality service.
✨Express Your Interest in Growth Opportunities
GAP Group values internal promotion and development. Show your enthusiasm for learning and growing within the company. You could mention any specific skills you wish to develop or areas where you see potential for sales growth.
