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- Tasks: Manage outstanding debts and collect payments through phone and email.
- Company: A leading family-run equipment hire provider in Scotland.
- Benefits: Career growth opportunities and a supportive work environment.
- Why this job: Join a team that values your success and offers real career development.
- Qualifications: Experience in credit control and excellent customer service skills.
- Other info: Proficiency in MS Office is essential for this role.
The predicted salary is between 28800 - 43200 £ per year.
A leading equipment hire provider in Scotland is looking for an experienced Credit Controller to manage a portfolio of outstanding debts. The role involves collecting payments via phone and email while dealing with both internal and external customers.
Ideal candidates will have:
- Significant credit control experience
- Exceptional customer service skills
- Proficiency in MS Office
Join a family-run business committed to your success and career growth!
Credit Controller - Customer Payments Specialist employer: GAP Group
Contact Detail:
GAP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - Customer Payments Specialist
✨Tip Number 1
Get to know the company before your interview! Research their values and culture, especially since they’re a family-run business. This will help you connect with them and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with both internal and external customers, being able to articulate your thoughts clearly is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your MS Office skills! Brush up on Excel and other relevant software before your interview. You might even want to prepare a quick demo of how you manage data or track payments effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace Credit Controller - Customer Payments Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your credit control experience and customer service skills. We want to see how your background fits with the role of a Credit Controller, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our family-run business. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your MS Office Skills: Since proficiency in MS Office is key for this role, make sure to mention any specific tools or software you’ve used. If you’ve got experience with Excel for tracking payments or creating reports, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at GAP Group
✨Know Your Numbers
Before the interview, brush up on key metrics related to credit control. Be ready to discuss your past experiences with managing outstanding debts and how you successfully collected payments. This shows that you understand the financial side of the role and can bring valuable insights.
✨Customer Service is Key
Since the job involves dealing with both internal and external customers, prepare examples of how you've provided exceptional customer service in previous roles. Think about challenging situations you've faced and how you resolved them while maintaining a positive relationship.
✨Show Off Your MS Office Skills
As proficiency in MS Office is essential, be prepared to discuss how you've used tools like Excel for tracking payments or generating reports. If possible, bring along examples of spreadsheets or reports you've created to demonstrate your skills.
✨Research the Company Culture
Since this is a family-run business, understanding their values and culture is crucial. Look into their mission and any recent news about the company. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
