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For Companies At a Glance
- Tasks: Manage hire requests, coordinate logistics, and deliver exceptional customer service.
- Company: Join GAP, the UK's leading equipment hire provider with a supportive culture.
- Benefits: Generous holidays, health support, and real career growth opportunities.
- Why this job: Be the go-to expert in a fast-paced environment and make a real impact.
- Qualifications: Customer service skills, strong communication, and a proactive mindset.
- Other info: Exciting opportunities across various divisions with a family-run business ethos.
The predicted salary is between 28800 - 43200 £ per year.
Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We are looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Plant & Tool division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine. As the first point of contact for our customers, you will play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you will be the go-to expert who keeps everything running smoothly. It is a challenging, rewarding role that offers real career progression in a business that is growing fast. If you are passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team, this could be the opportunity you have been waiting for.
What You Will Be Doing
- Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
- Processing hire desk administration and handling customer and supplier queries with speed and accuracy
- Ensuring stock levels meet demand and identifying opportunities to maximise sales
- Coordinating with drivers and fitters to ensure timely deliveries and collections
- Resolving customer complaints and supplier issues with professionalism and efficiency
What You Will Bring
The ideal candidate will bring a mix of operational know-how, customer focus, and a proactive mindset, including:
- Ideally proven experience in a high-volume hire desk or similar fast-paced environment
- Excellent customer service skills with a commercial edge and a drive to increase sales
- Strong communication and organisational skills with great attention to detail
- Confident IT skills, including Outlook and Excel
- A team player who can also work independently and use their initiative
- Experience in the plant & tool hire industry is a bonus—but if you have got the passion and willingness to learn, we will support you every step of the way
About GAP and What We Offer
You will be joining an industry leader that is growing and genuinely committed to your success. At GAP, we are proud to be the UK’s leading equipment hire provider, supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services. As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:
- More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
- Remaining fully independent, which lets us make agile, long-term decisions that support your success
- Offering real career growth, training and development from day one
- Support that values you – from generous holidays to Life Assurance and Health & Wellness Support
Whether you are hands-on or customer-focused, there is a place for you at GAP where your work makes a difference. If you are up for the challenge and want to feel valued at work, then we would love to hear from you! Ready to get started? Upload your CV and complete our short application—we will take it from there.
We are proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings – regardless of gender, age, disability, race, sexual orientation, religion or background. We promote inclusivity, respect and good working practices to help every employee thrive and perform at their best.
Hire & Sales Coordinator in Carlisle employer: GAP Group
Contact Detail:
GAP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire & Sales Coordinator in Carlisle
✨Tip Number 1
Get to know the company! Research GAP and its values, especially their commitment to customer service and growth. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills and experiences align with the Hire & Sales Coordinator role. Highlight your customer service experience and any relevant operational know-how to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our ambitious team at GAP.
We think you need these skills to ace Hire & Sales Coordinator in Carlisle
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that energy and drive you bring to the table, so don’t hold back on expressing why you’re excited about this role!
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in a fast-paced environment before. We love seeing how your skills align with what we’re looking for, so customise it to fit the Hire & Sales Coordinator role.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, just like the kind we expect with our customers. It’ll help us get a good sense of who you are!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at GAP Group
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Hire & Sales Coordinator. Familiarise yourself with managing hire requests, coordinating logistics, and resolving customer queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, be prepared to share examples of how you've handled customer interactions in the past. Highlight any experiences where you resolved complaints or went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Problem-Solving Ability
Think of specific instances where you've successfully solved problems in a fast-paced environment. Whether it was managing stock levels or coordinating deliveries, showing that you can think on your feet will impress your interviewers.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, growth opportunities, or how success is measured in the role. It shows you're genuinely interested and engaged with the company and position.
