Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage hire requests, coordinate logistics, and deliver exceptional customer service.
- Company: Join GAP, the UK's leading equipment hire provider with a supportive culture.
- Benefits: Generous holidays, health support, and real career growth opportunities.
- Why this job: Be the go-to expert in a fast-paced environment and make a real impact.
- Qualifications: Customer service skills, strong communication, and a passion for learning.
- Other info: Dynamic team atmosphere with opportunities across various sectors.
The predicted salary is between 30000 - 40000 £ per year.
Location: United Kingdom, North East, Newcastle
Number of positions: 1
Contract hours: 42.50
About the role:
Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We are looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Survey division that hires a range of equipment including Robotic and GPS equipment to the construction, utilities, and infrastructure sectors. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine. As the first point of contact for our customers, you will play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you will be the go-to expert who keeps everything running smoothly. It is a challenging, rewarding role that offers real career progression in a business that is growing fast. If you are passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team—this could be the role for you.
What You’ll Be Doing:
- Managing incoming and outgoing hires per day across a wide range of survey equipment
- Processing hire desk administration and handling customer and supplier queries with speed and accuracy
- Ensuring stock levels meet demand and identifying opportunities to maximise sales
- Coordinating with drivers and fitters to ensure timely deliveries and collections
- Resolving customer complaints and supplier issues with professionalism and efficiency
About You:
What You’ll Bring:
- Ideally proven experience in a high-volume hire desk or similar fast-paced environment
- Excellent customer service skills with a commercial edge and a drive to increase sales
- Strong communication and organisational skills with great attention to detail
- Confident IT skills, including Outlook and Excel
- A team player who can also work independently and use their initiative
- Experience in the plant & tool hire industry is a bonus—but if you have the passion and willingness to learn, we will support you every step of the way
About Us:
You will be joining an industry leader that is growing and genuinely committed to your success. At GAP, we are proud to be the UK’s leading equipment hire provider—supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services. As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:
- More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
- Remaining fully independent, which lets us make agile, long-term decisions that support your success
- Offering real career growth, training, and development from day one
- Support that values you – from generous holidays to Life Assurance and Health & Wellness Support
Whether you are hands-on or customer-focused, there is a place for you at GAP where your work makes a difference. If you are up for the challenge and want to feel valued at work, then we would love to hear from you! Ready to get started? Upload your CV and complete our short application—we will take it from there. We are proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.
Hire & Sales Coordinator in Newcastle upon Tyne employer: GAP Group Ltd.
Contact Detail:
GAP Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire & Sales Coordinator in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research GAP and its Survey division. Understanding their values, services, and recent projects will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral—definitely a foot in the door!
✨Tip Number 3
Prepare for common interview questions but also think outside the box. Be ready to discuss how you’d handle specific scenarios related to customer service and logistics. Show them you’re the problem-solver they need!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive and genuinely interested in joining the team.
We think you need these skills to ace Hire & Sales Coordinator in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and the role shine through. We want to see that energy and drive you bring to the table!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in high-volume environments. We love seeing how your skills align with what we’re looking for in a Hire & Sales Coordinator.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without any fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at GAP Group Ltd.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Hire & Sales Coordinator role. Familiarise yourself with the responsibilities, such as managing hire requests and coordinating logistics. This will help you demonstrate your enthusiasm and show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, be prepared to share examples of how you've handled customer queries or complaints in the past. Highlight your problem-solving abilities and how you’ve gone the extra mile to ensure customer satisfaction.
✨Demonstrate Your Organisational Skills
The job requires strong organisational skills, so think of specific instances where you've successfully managed multiple tasks or projects. Discuss how you prioritise your workload and ensure everything runs smoothly, especially in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.