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- Tasks: Manage equipment hires, build customer relationships, and ensure stock levels meet demand.
- Company: GAP Hire Solutions, a leading equipment hire company in the UK.
- Benefits: Competitive salary, bonus scheme, up to 25 days leave, and health & wellness support.
- Why this job: Join a fast-paced role with growth opportunities and make a real impact in the industry.
- Qualifications: Experience in high-volume hire roles, excellent customer service, and strong communication skills.
- Other info: Frequent travel required; internal promotions encouraged.
The predicted salary is between 30000 - 42000 £ per year.
Location: Unit 1, Fryers Close, Murton Lane, York, YO195UY
Number of positions to be provided: 1
Contract hours: 42.50
About the role:
Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors. As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. The Mobile Hire & Sales Coordinator will provide holiday, absence and staff shortage cover at depots within the South East region and cover in the absence of the depot General Managers. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for a Regional HSC will include:
- Processing all hire desk administration including customer and supplier queries
- Managing approx. 40-50 incoming and outgoing hires per day
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Load checking vehicles and working effectively with the depot team of drivers and fitters
- Resolving customer complaints and supplier issues efficiently
About You:
Successful applicants should demonstrate the following:
- Previous experience of working within a high-volume hire desk role is essential
- Excellent customer service skills with a focus on increasing sales
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work to own initiative
- Full driving licence
Although a plant & tool hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
Please note: as this is a regional position covering the North East region it will involve frequent travel and overnight stays.
About Us:
GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We are looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you will enjoy loads of benefits such as profit share, loyalty holidays, and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits include:
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we will take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Mobile Hire and Sales Coordinator employer: GAP Group Ltd.
Contact Detail:
GAP Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Hire and Sales Coordinator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GAP Hire Solutions. Understand their values, services, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Mobile Hire and Sales Coordinator. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your customer service skills! Be ready to share specific examples of how you've handled customer queries or complaints in the past. Highlighting your ability to resolve issues efficiently will make you stand out as a candidate who can thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the role.
We think you need these skills to ace Mobile Hire and Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service skills and any relevant hire desk experience to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've excelled in similar positions and how you can contribute to our team.
Showcase Your Communication Skills: As a Mobile Hire & Sales Coordinator, effective communication is key. Make sure your application is clear, concise, and free of errors to demonstrate your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board quickly!
How to prepare for a job interview at GAP Group Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Mobile Hire and Sales Coordinator. Familiarise yourself with the types of equipment they hire out and the sectors they serve. This will show your genuine interest in the position and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role heavily relies on customer interaction, prepare examples from your past experiences where you’ve excelled in customer service. Think about how you resolved complaints or built strong relationships with clients, as these stories will highlight your suitability for the role.
✨Demonstrate Your Organisational Skills
The job involves managing a high volume of hires daily, so be ready to discuss how you stay organised under pressure. Bring up any tools or methods you use to keep track of tasks and ensure nothing slips through the cracks. This will reassure them that you can handle the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
