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- Tasks: Coordinate hire and sales, manage customer relationships, and ensure stock levels meet demand.
- Company: GAP Group, a leading equipment hire solutions provider in the UK.
- Benefits: Competitive salary, bonus scheme, up to 25 days annual leave, and profit share.
- Why this job: Join a fast-paced role with growth opportunities and make a real impact in the industry.
- Qualifications: Strong customer service skills, effective communication, and proficiency in MS Office.
- Other info: No prior experience needed; all training provided for your success.
The predicted salary is between 30000 - 42000 £ per year.
Location: United Kingdom, Scotland, Kilmarnock Plant & Tools
Number of positions to be provided: 1
Contract hours: 42.50
About the role:
Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors. As the first point of contact at our depots, the Hire and Sales Coordinator plays a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for the Trainee Hire and Sales Coordinator will include:
- Processing all hire desk administration including customer and supplier queries
- Managing approx. 40-50 incoming and outgoing hires per day
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Load checking vehicles and working effectively with the depot team of drivers and fitters
- Resolving customer complaints and supplier issues efficiently
About You:
Successful applicants should demonstrate the following:
- Excellent customer service skills
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work to own initiative
All training will be provided for the position, so no experience in a similar role or industry is necessary!
About Us:
GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We’re looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you’ll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in‑house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits include:
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus
Hire and Sales Coordinator in Kilmarnock employer: GAP Group Ltd.
Contact Detail:
GAP Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire and Sales Coordinator in Kilmarnock
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching GAP Group and understanding their values. Show us you’re genuinely interested in the role and how you can contribute to our success in the Plant and Tool division.
✨Tip Number 3
Practice your customer service skills! Since you'll be the first point of contact, think about how you would handle different customer scenarios. Role-playing with a friend can help you feel more confident.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hire and Sales Coordinator in Kilmarnock
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Hire and Sales Coordinator role. Highlight your customer service skills and any relevant experience, even if it’s from different sectors. We love seeing how your unique background fits with our needs!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for key achievements or skills, and avoid long-winded sentences. We appreciate straightforward communication, just like we do with our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at GAP Group Ltd.
✨Know Your Equipment
Familiarise yourself with the types of equipment GAP Group hires out, like diggers and dumpers. Being able to discuss these tools confidently will show your interest in the role and help you connect with the interviewers.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or built strong relationships, as this role is all about understanding and meeting customer needs.
✨Show Your Organisational Skills
Since the role involves managing multiple hires daily, be ready to discuss how you stay organised. Share any tools or methods you use to keep track of tasks and ensure nothing slips through the cracks.
✨Team Player Attitude
GAP Group values teamwork, so be prepared to talk about your experiences working in a team. Highlight how you contribute to group success and how you handle conflicts or challenges within a team setting.
