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For Companies At a Glance
- Tasks: Be the first point of contact, managing customer relationships and hire needs.
- Company: Join GAP Group, a leading equipment hire solutions provider in the UK.
- Benefits: Enjoy competitive salary, bonus scheme, and up to 25 days annual leave.
- Why this job: Fast-paced role with opportunities for growth and development in a supportive environment.
- Qualifications: Customer service experience preferred, but passion and willingness to learn are key.
- Other info: Dynamic team culture with internal promotion opportunities and fun social events.
The predicted salary is between 28800 - 43200 £ per year.
Requester
1
Number of positions to be provided
1
Contract hours
42.50
About the role
The Role
Our team is the best in the industry – is it time for you to join us?
Our Lifting Services Division provides a range of specialist lifting equipment and provides bespoke installations hire and sales functions for a variety of customers, from small independent to large National accounts. As the first point of contact at our depots, the Hire & Sales Coordinator (HSC) plays a pivotal role in driving our business\\\’ success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for the depot HSC will include:
- Processing all hire desk administration including customer and supplier queries
- Managing a variety of small and national account orders in a fast-paced environment
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Interacting with sales and workshop teams to deliver bespoke lifting solutions to our customers
- Resolving customer complaints and supplier issues efficiently
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Hire & Sales Coordinator employer: GAP Group Ltd.
Contact Detail:
GAP Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire & Sales Coordinator
✨Tip Number 1
Get to know the company inside out! Research GAP Group, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Hire & Sales Coordinator role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales coordination. Think about specific examples from your past experiences that highlight your skills and how you can contribute to the team.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Hire & Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hire & Sales Coordinator role. Highlight any customer service experience and relevant IT skills, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about customer service and how you can contribute to our team. Be genuine and let your personality shine through!
Showcase Your Communication Skills: Since effective communication is crucial for this role, ensure your application is clear and well-structured. This will give us a taste of how you’ll interact with customers and colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at GAP Group Ltd.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Hire & Sales Coordinator role. Familiarise yourself with the key responsibilities like managing customer queries and ensuring stock levels. This will help you demonstrate your enthusiasm and readiness to contribute to the team.
✨Showcase Your Customer Service Skills
Since this role is all about building strong customer relationships, be prepared to share examples of how you've excelled in customer service in the past. Think of specific situations where you resolved complaints or exceeded customer expectations, as this will highlight your suitability for the position.
✨Brush Up on Your IT Skills
As proficiency in MS Office is essential, take some time to refresh your skills in Outlook and Excel. You might be asked about how you use these tools in a fast-paced environment, so being able to discuss your experience confidently will set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, training opportunities, and growth within the organisation. This shows that you're genuinely interested in the role and eager to become part of their team.
