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For Companies At a Glance
- Tasks: Be the face of our business, building strong customer relationships and ensuring their hire needs are met.
- Company: Join GAP Group, a leading hire solutions company with a focus on growth and development.
- Benefits: Enjoy competitive salary, bonus scheme, generous leave, and wellness support.
- Why this job: Kickstart your career in a fast-paced role with opportunities for growth and learning.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Frequent travel required; dynamic team environment with internal promotion opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Our team is the best in the industry – is it time for you to join us?
The Role
As the first point of contact at our customer sites, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business's success by building strong customer relationships, understanding their hire needs, and ensuring we can meet them. The Mobile Hire & Sales Coordinator will provide holiday, absence and staff shortage cover at customer sites. This is a challenging, fast‑paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
Typical day for a Mobile HSC:
- Processing all hire desk administration including customer and supplier queries
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Load checking vehicles and working effectively with the depot team of drivers and fitters
- Resolving customer complaints and supplier issues efficiently
About You
Successful applicants should demonstrate the following:
- Previous experience of working within a high-volume hire desk role is essential
- Excellent customer service skills with a focus on increasing sales
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work to own initiative
- Full driving licence
Although a plant & tool hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
*Please note as this is a regional position covering the Midlands it will involve frequent travel and overnight stays.*
About Us
GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We’re looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you’ll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in‑house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits:
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company‑funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well‑being Hub, Employee Assistance Helpline, Annual Flu Jab)
So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we’ll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
GAP One Mobile Customer HSC - Preston employer: GAP Group Ltd.
Contact Detail:
GAP Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GAP One Mobile Customer HSC - Preston
✨Tip Number 1
Get to know the company! Research GAP Group and understand their values, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your previous experience aligns with the Mobile HSC role. Highlight your customer service skills and any relevant hire desk experience to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the GAP Group family.
We think you need these skills to ace GAP One Mobile Customer HSC - Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant hire desk roles to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this role at GAP Group. Share specific examples of how you've built strong customer relationships or resolved issues effectively in the past.
Show Off Your IT Skills: Since proficiency in MS Office is key, don’t forget to mention your experience with Outlook and Excel. If you’ve used these tools to improve efficiency or solve problems, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy! Just upload your CV and fill out the short application form, and we’ll take it from there. We can’t wait to hear from you!
How to prepare for a job interview at GAP Group Ltd.
✨Know Your Customer Service Skills
Make sure you can highlight your previous experience in customer service. Think of specific examples where you've gone above and beyond to meet a customer's needs, as this role is all about building strong relationships.
✨Familiarise Yourself with the Role
Read up on the responsibilities of a Mobile Hire & Sales Coordinator. Be prepared to discuss how you would handle tasks like processing hire desk administration and resolving customer complaints. Showing that you understand the role will impress the interviewers.
✨Show Off Your Organisational Skills
Since this position requires strong organisational skills, come prepared with examples of how you've managed multiple tasks or projects simultaneously. This could be anything from managing stock levels to coordinating with drivers and fitters.
✨Demonstrate Your Team Spirit
As a team player, it's important to show that you can work well with others. Share experiences where you've collaborated effectively with colleagues or contributed to a team goal. This will help convey that you're a good fit for their dynamic team environment.
