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For Companies At a Glance
- Tasks: Manage customer queries and drive sales growth in a fast-paced environment.
- Company: GAP Hire Solutions, a leading equipment hire company in the UK.
- Benefits: Competitive salary, bonus scheme, up to 25 days leave, and health perks.
- Why this job: Join a dynamic team and make a real impact in customer service and sales.
- Qualifications: Experience in customer service, strong admin skills, and attention to detail.
- Other info: Opportunities for internal promotion and professional development.
The predicted salary is between 30000 - 42000 £ per year.
Customer Hire and Sales Co Ordinator – Watford
Division
Title
Customer Hire and Sales Co Ordinator – Watford
Contract type
Permanent Full Time
Vacancy location
Location
United Kingdom, North West, United Utilities
Location
WA5 3LP
Requester
Number of positions to be provided
1
Contract hours
42.50
About the role
Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and GAP Group is carried out in an efficient and effective manner.
This is a fast-paced role where you will be responsible for managing customer queries, liaising with GAP Group depots to ensure the customer\’s requirements are being met and identifying opportunities for sales growth. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required.
About You
Successful applicants should demonstrate the following:
- Significant experience working within a customer service role, preferably within the Construction/Hire industry.
- Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and external stakeholders.
- Excellent administration skills with experience using MS Office packages and strong attention to detail.
- Driving licence is preferred but not essential.
About Us
GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We\’re looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you\’ll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
- Benefits include:
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)
So what next?
If you fit the profile and are up for the challenge, we would love to hear from you!
To apply all you need to do is upload your CV and complete our short application form and we\’ll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
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Customer Hire and Sales Co Ordinator - Watford employer: GAP Group Ltd.
Contact Detail:
GAP Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Hire and Sales Co Ordinator - Watford
✨Tip Number 1
Get to know the company! Research GAP Group and understand their values, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Customer Hire and Sales Coordinator role.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think about specific examples from your past experience that demonstrate your skills and how you can contribute to the team.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Customer Hire and Sales Co Ordinator - Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience, especially if it's in the Construction or Hire industry, to catch our eye!
Showcase Your Skills: In your application, emphasise your administration skills and proficiency with MS Office. We love attention to detail, so don’t shy away from mentioning any relevant software or tools you’ve used.
Be Personable: We’re looking for someone who can build strong relationships, so let your personality shine through! A friendly tone in your application can make a big difference.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at GAP Group Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Hire and Sales Coordinator. Familiarise yourself with GAP Group's services and how they operate in the construction and hire industry. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about managing customer queries and building relationships, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready for Sales Conversations
The job involves identifying opportunities for sales growth, so prepare to discuss how you've successfully contributed to sales in previous roles. Bring up any relevant metrics or achievements that highlight your ability to drive sales and improve customer satisfaction.
✨Master the Admin Side
With strong administration skills being crucial, brush up on your MS Office knowledge before the interview. Be prepared to discuss how you've used these tools in your previous roles, especially in managing data and producing reports. This will show that you can handle the administrative demands of the job.