Credit Controller

Credit Controller

Glasgow Full-Time 30000 - 50000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage outstanding debt and liaise with customers to collect payments.
  • Company: Join GAP Group, a leading hire solutions provider in the UK.
  • Benefits: Enjoy competitive salary, bonus scheme, and up to 25 days annual leave.
  • Why this job: Be part of a dynamic team and develop your skills in finance.
  • Qualifications: Experience in credit control and excellent customer service skills required.
  • Other info: Great career growth opportunities and a fun work environment.

The predicted salary is between 30000 - 50000 £ per year.

Citypoint 2, 25 Tyndrum Street, Glasgow, G4 0JY

Requester

Number of positions to be provided

1

Contract hours

40.00

About the role

The Role

Are you ready to bring your enthusiasm, tenacity and relationship building skills to the Finance Department of our Glasgow Head Office?

At GAP Hire Solutions, we are looking for an experienced Credit Controller whose key focus will be to manage a portfolio of outstanding debt and work alongside our Major Account customers. This is a fast-paced, high volume role in which you will collect payments via telephone and email whilst liaising with both internal and external customers and effectively dealing with enquiries.

About You

What We\’re Looking for

  • Significant experience of working in a high-volume credit controller position.
  • Exceptional customer service skills with the ability to build rapport quickly.
  • Proficiency in MS Office packages including Excel and Word.
  • Effective communication, organisational and prioritisation skills.

About Us

As a Credit Controller, you\’ll be joining an industry leader that\’s growing and genuinely committed to your success. At GAP, we\’re proud to be the UK\’s leading equipment hire provider—supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.

As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:

  • More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
  • Remaining fully independent, which lets us make agile, long-term decisions that support your success
  • Offering real career growth, training, and development from day one
  • Support that values you – from generous holidays to Life Assurance and Health & Wellness Support

Whether you\’re hands-on or customer-focused, there\’s a place for you at GAP where your work makes a difference. If you\’re up for the challenge and want to feel valued at work, then we\’d love to hear from you! Ready to get started? Upload your CV and complete our short application—we\’ll take it from there.

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Credit Controller employer: GAP Group Ltd.

GAP Group is an exceptional employer, offering a dynamic work environment in Glasgow where you can thrive as a Credit Controller. With a strong focus on employee development, competitive benefits including profit share and loyalty holidays, and a commitment to internal promotion, we ensure that our team members are well-supported and valued. Join us to be part of a collaborative culture that prioritises your growth and well-being.
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Contact Detail:

GAP Group Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Controller

✨Tip Number 1

Get to know the company! Research GAP Group and understand their values, culture, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your pitch! When you get that chance to chat with someone from the company, whether it's at a networking event or an interview, be ready to explain why you're the perfect fit for the Credit Controller role. Keep it concise and engaging!

✨Tip Number 3

Follow up after applying! A quick email or message expressing your enthusiasm for the role can set you apart from other candidates. It shows initiative and keeps you on their radar.

✨Tip Number 4

Leverage your network! Reach out to current or former employees of GAP Group on LinkedIn. They might provide insights about the company or even refer you internally, which can significantly boost your chances of landing the job.

We think you need these skills to ace Credit Controller

Credit Control
Customer Service Skills
Communication Skills
Organisational Skills
Prioritisation Skills
MS Office Proficiency
Excel
Telephone Communication
Email Communication
Problem-Solving Skills
Relationship Building
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in high-volume credit control and any customer service skills that show you can build rapport quickly. We want to see how you fit into our team!

Showcase Your Skills: Don’t forget to mention your proficiency in MS Office, especially Excel and Word. We love seeing candidates who can effectively communicate and organise their workload, so make those skills pop in your application!

Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, just like you’ll need in this fast-paced role. Let’s get to the good stuff quickly!

Apply Through Our Website: Remember to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you and see what you bring to the table!

How to prepare for a job interview at GAP Group Ltd.

✨Know Your Numbers

As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of credit control metrics and be ready to discuss how you've successfully managed outstanding debts in the past. This shows you understand the role and can hit the ground running.

✨Showcase Your Customer Service Skills

Exceptional customer service is key in this role. Prepare examples of how you've built rapport with clients and resolved their queries effectively. Highlighting your communication skills will demonstrate that you're not just about collecting payments but also about maintaining strong relationships.

✨Familiarise Yourself with MS Office

Since proficiency in MS Office, especially Excel, is crucial, make sure you're comfortable discussing how you've used these tools in previous roles. Bring up any specific functions or formulas you’ve used to manage data efficiently, as this will show your technical competence.

✨Prepare Questions for Them

Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, or growth opportunities within GAP Group. This not only shows your interest in the role but also helps you assess if it's the right fit for you.

Credit Controller
GAP Group Ltd.
Location: Glasgow

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