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For Companies At a Glance
- Tasks: Manage hire requests, coordinate logistics, and deliver exceptional customer service.
- Company: Join GAP, the UK's leading equipment hire provider with a supportive culture.
- Benefits: Generous holidays, health support, and real career growth opportunities.
- Why this job: Be the go-to expert in a fast-paced environment and make a real impact.
- Qualifications: Customer service skills, proactive mindset, and strong communication abilities.
- Other info: Exciting opportunities across various divisions with a family-run business ethos.
The predicted salary is between 30000 - 42000 £ per year.
Location: CA3 0 EH
Number of positions to be provided: 1
Contract hours: 42.50
About the role
Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We are looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Plant & Tool division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine. As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you'll be the go-to expert who keeps everything running smoothly. It's a challenging, rewarding role that offers real career progression in a business that's growing fast. If you're passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team—this could be the opportunity you've been waiting for.
About You
What You'll Be Doing:
- Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
- Processing hire desk administration and handling customer and supplier queries with speed and accuracy
- Ensuring stock levels meet demand and identifying opportunities to maximise sales
- Coordinating with drivers and fitters to ensure timely deliveries and collections
- Resolving customer complaints and supplier issues with professionalism and efficiency
What You'll Bring:
- The ideal candidate will bring a mix of operational know-how, customer focus, and a proactive mindset
- Ideally proven experience in a high-volume hire desk or similar fast-paced environment
- Excellent customer service skills with a commercial edge and a drive to increase sales
- Strong communication and organisational skills with great attention to detail
- Confident IT skills, including Outlook and Excel
- A team player who can also work independently and use their initiative
- Experience in the plant & tool hire industry is a bonus—but if you've got the passion and willingness to learn, we'll support you every step of the way
About Us
You'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider—supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services. As a family-run business with over 50 years of experience, we believe in doing things the right way.
More investment in our equipment than anyone else in the industry, so you work with the best tools in the game. Remaining fully independent, which lets us make agile, long-term decisions that support your success. Offering real career growth, training, and development from day one. Support that values you – from generous holidays to Life Assurance and Health & Wellness Support.
Whether you're hands-on or customer-focused, there's a place for you at GAP where your work makes a difference. If you're up for the challenge and want to feel valued at work, then we'd love to hear from you! Ready to get started? Upload your CV and complete our short application—we'll take it from there. We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.
Hire & Sales Coordinator - Carlise in Carlisle employer: GAP Group Ltd.
Contact Detail:
GAP Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire & Sales Coordinator - Carlise in Carlisle
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you walk into that interview, you can show them you’re not just another candidate—you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your customer service skills and how you thrive in a fast-paced environment. Think about specific examples from your past experiences that showcase your problem-solving abilities and teamwork.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it shows you’re proactive and really keen on joining the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to be part of our growing family at GAP.
We think you need these skills to ace Hire & Sales Coordinator - Carlise in Carlisle
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that energy and drive you bring to the table, so don’t hold back on expressing why you’re excited about this role!
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in a fast-paced environment before. We love seeing how your skills align with what we’re looking for, so customise it to fit the Hire & Sales Coordinator role.
Be Clear and Concise: When writing your cover letter or application, keep it straightforward. We appreciate clarity, so get to the point while showcasing your skills and experiences that make you a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and it shows you’re serious about joining our team. Plus, it’s super quick and simple!
How to prepare for a job interview at GAP Group Ltd.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Hire & Sales Coordinator role. Familiarise yourself with the key responsibilities like managing hire requests and resolving customer queries. This will help you demonstrate your enthusiasm and readiness to take on the challenges of the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, be prepared to share specific examples of how you've handled customer interactions in the past. Highlight any experiences where you resolved complaints or improved customer satisfaction, as this will show you're a great fit for their customer-first mindset.
✨Demonstrate Your Problem-Solving Ability
Think of scenarios where you've had to think on your feet or solve unexpected issues. The interviewers will want to see that you can thrive under pressure, so share stories that showcase your proactive mindset and ability to keep things running smoothly, especially in a busy environment.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, opportunities for career progression, or how they measure success in the role. Asking questions shows your genuine interest in the position and helps you assess if it's the right fit for you.
