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For Companies At a Glance
- Tasks: Manage customer queries and orders while ensuring stock levels meet demand.
- Company: Join GAP Hire Solutions, a leading equipment hire company in the UK.
- Benefits: Enjoy competitive salary, bonus scheme, and up to 25 days annual leave.
- Why this job: Kickstart your career in a fast-paced role with growth opportunities.
- Qualifications: Customer service experience is a plus, but passion and drive are key.
- Other info: Be part of a supportive team with excellent training and internal promotion.
The predicted salary is between 30000 - 42000 £ per year.
About the role
Our Lifting Services Division provides a range of specialist lifting equipment and bespoke installations hire and sales functions for a variety of customers, from small independent to large National accounts. As the first point of contact at our depots, the Hire & Sales Coordinator (HSC) plays a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast-paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for the depot HSC will include:
- Processing all hire desk administration including customer and supplier queries
- Managing a variety of small and national account orders in a fast-paced environment
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Interacting with sales and workshop teams to deliver bespoke lifting solutions to our customers
- Resolving customer complaints and supplier issues efficiently
About You
Successful applicants should demonstrate the following:
- Previous experience working within a high-volume customer service role would be desirable; however, full training will be provided
- Excellent customer service skills
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work on own initiative
Although a hire-desk background would be great, as long as you have a proven passion for customer service and the drive to learn, we can help with the rest.
About Us
GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We are looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you will enjoy loads of benefits such as profit share, loyalty holidays, and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company, we are always keen to promote internally.
Benefits include:
- Competitive salary and bonus scheme
- Employer Contributory Pension Scheme
- Life Assurance
- Up to 25 days annual leave plus public holidays
- The option to buy up to 5 days additional leave
- Employee Welfare Fund (company funded social events)
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jabs)
So what next? If you think you fit the profile, we would love to hear from you! To apply, all you need to do is upload your CV and complete our short application form and we will take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Hie and Sales Coordinator - Bristol employer: GAP Group Ltd.
Contact Detail:
GAP Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hie and Sales Coordinator - Bristol
✨Tip Number 1
Get to know the company! Research GAP Group and their Lifting Services Division. Understanding their values and services will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales coordination. Think of examples from your past experiences that highlight your skills and how you can contribute to the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Hie and Sales Coordinator - Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hire & Sales Coordinator role. Highlight any customer service experience and relevant IT skills, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about customer service and how you can contribute to our team. Be genuine and let your personality shine through!
Showcase Your Organisational Skills: Since this role involves managing various orders and queries, give examples in your application of how you've successfully juggled multiple tasks in the past. We love a good multitasker!
Apply Through Our Website: To make things easier for both of us, apply directly through our website. It’s straightforward and ensures your application gets to the right place quickly!
How to prepare for a job interview at GAP Group Ltd.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Hire & Sales Coordinator role. Familiarise yourself with the key responsibilities like processing hire desk administration and managing customer queries. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since this role is all about building strong customer relationships, be ready to share examples of how you've excelled in customer service in the past. Think of specific situations where you resolved complaints or exceeded customer expectations, as this will highlight your suitability for the job.
✨Brush Up on Your IT Skills
As proficiency in MS Office is essential, especially Excel and Outlook, take some time to refresh your skills. Be prepared to discuss how you've used these tools in previous roles, and maybe even mention any specific projects where they played a key role in your success.
✨Demonstrate Team Spirit and Initiative
GAP Group values teamwork and initiative, so think of examples that showcase your ability to work well in a team while also taking the lead when necessary. Highlighting your adaptability in a fast-paced environment will show that you're ready to thrive in this role.
