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For Companies At a Glance
- Tasks: Manage hire requests, coordinate logistics, and deliver exceptional customer service.
- Company: Join GAP, the UK's leading equipment hire provider with a family-run ethos.
- Benefits: Enjoy competitive pay, generous holidays, and health & wellness support.
- Why this job: Be the go-to expert in a fast-paced environment and make a real impact.
- Qualifications: Customer service skills, strong communication, and a proactive mindset are essential.
- Other info: Great career growth opportunities in a supportive and ambitious team.
The predicted salary is between 28800 - 42000 £ per year.
Location: Unit 1, Castleman Close, Three-Legged Cross, Wimborne, Bournemouth, BH216FE
Number of positions: 1
Contract hours: 42.50
About the role:
Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We are looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Plant & Tool division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine.
As the first point of contact for our customers, you will play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you will be the go-to expert who keeps everything running smoothly. It’s a challenging, rewarding role that offers real career progression in a business that’s growing fast.
If you’re passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team—this could be the opportunity you’ve been waiting for.
What You’ll Be Doing:
- Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
- Processing hire desk administration and handling customer and supplier queries with speed and accuracy
- Ensuring stock levels meet demand and identifying opportunities to maximise sales
- Coordinating with drivers and fitters to ensure timely deliveries and collections
- Resolving customer complaints and supplier issues with professionalism and efficiency
About You:
The ideal candidate will bring a mix of operational know-how, customer focus, and a proactive mindset, including:
- Ideally proven experience in a high-volume hire desk or similar fast-paced environment
- Excellent customer service skills with a commercial edge and a drive to increase sales
- Strong communication and organisational skills with great attention to detail
- Confident IT skills, including Outlook and Excel
- A team player who can also work independently and use their initiative
- Experience in the plant & tool hire industry is a bonus—but if you’ve got the passion and willingness to learn, we’ll support you every step of the way
About Us:
You’ll be joining an industry leader that’s growing and genuinely committed to your success. At GAP, we’re proud to be the UK’s leading equipment hire provider—supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.
As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:
- More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
- Remaining fully independent, which lets us make agile, long-term decisions that support your success
- Offering real career growth, training, and development from day one
- Support that values you – from generous holidays to Life Assurance and Health & Wellness Support
Whether you’re hands-on or customer-focused, there’s a place for you at GAP where your work makes a difference. If you’re up for the challenge and want to feel valued at work, then we’d love to hear from you! Ready to get started? Upload your CV and complete our short application—we’ll take it from there.
We’re proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.
Hire and Sales Co ordinator in Bournemouth employer: GAP Group Ltd.
Contact Detail:
GAP Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire and Sales Co ordinator in Bournemouth
✨Tip Number 1
Get to know the company! Research GAP and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their culture.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect Hire & Sales Coordinator. Highlight your customer service skills and any relevant experience that shows you can thrive in a fast-paced environment.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at GAP.
We think you need these skills to ace Hire and Sales Co ordinator in Bournemouth
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you’re excited about the role and ready to bring your energy to our team!
Tailor Your CV: Make sure your CV highlights relevant experience in high-volume environments or customer service roles. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. This helps us see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at GAP Group Ltd.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hire & Sales Coordinator. Familiarise yourself with the key tasks like managing hire requests and coordinating logistics. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about exceptional customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your problem-solving skills and how you handle complaints efficiently—this will show you're a perfect fit for their customer-first mindset.
✨Demonstrate Your Organisational Skills
Being organised is crucial in a fast-paced environment. Bring up specific instances where you've successfully managed multiple tasks or projects simultaneously. Discuss how you prioritise your workload and ensure everything runs smoothly, which is key for this position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how they measure success in the role. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.