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For Companies At a Glance
- Tasks: Manage customer queries and drive sales growth in a fast-paced environment.
- Company: GAP Hire Solutions is a leading equipment hire company with 10 divisions across the UK.
- Benefits: Enjoy competitive salary, up to 25 days leave, profit share, and wellness perks.
- Why this job: Join a dynamic team, develop your skills, and grow within a supportive culture.
- Qualifications: Experience in customer service, preferably in construction; strong admin skills required.
- Other info: Driving licence preferred but not essential; we promote from within!
The predicted salary is between 28800 - 43200 £ per year.
Our team is the best in the industry - is it time for you to join us?
The Role: Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and GAP Group is carried out in an efficient and effective manner. This is a fast-paced role where you will be responsible for managing customer queries, liaising with GAP Group depots to ensure the customer's requirements are being met and identifying opportunities for sales growth. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required.
Successful applicants should demonstrate the following:
- Significant experience working within a customer service role, preferably within the Construction/Hire industry.
- Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and external stakeholders.
- Excellent administration skills with experience using MS Office packages and strong attention to detail.
- Driving licence is preferred but not essential.
GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits include:
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)
So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Customer Hire & Sales Coordinator (Maternity Cover) employer: GAP Group Ltd
Contact Detail:
GAP Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Hire & Sales Coordinator (Maternity Cover)
✨Tip Number 1
Familiarise yourself with the construction and hire industry. Understanding the specific challenges and needs of this sector will help you engage more effectively during interviews and demonstrate your knowledge of the field.
✨Tip Number 2
Prepare examples of how you've successfully managed customer queries in a fast-paced environment. Highlighting your ability to handle pressure while maintaining strong relationships will set you apart from other candidates.
✨Tip Number 3
Brush up on your MS Office skills, particularly Excel, as you'll likely need to manage KPI data and produce reports. Being proficient in these tools will show that you're ready to hit the ground running.
✨Tip Number 4
Research GAP Group's values and recent developments. Showing that you align with their mission and are aware of their growth initiatives can make a positive impression during your discussions with them.
We think you need these skills to ace Customer Hire & Sales Coordinator (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your significant experience in customer service, especially within the Construction or Hire industry. Use specific examples that demonstrate your ability to manage customer queries and build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your skills in administration and MS Office, and how they will help you thrive in a fast-paced environment.
Highlight Relevant Skills: In your application, emphasise your excellent attention to detail and any experience with KPI data and performance reports. This will show that you understand the requirements of the role and can contribute effectively.
Follow Application Instructions: Ensure you upload your CV and complete the short application form as instructed. Double-check for any errors or missing information before submitting to make a great first impression.
How to prepare for a job interview at GAP Group Ltd
✨Showcase Your Customer Service Experience
Make sure to highlight your previous experience in customer service, especially within the construction or hire industry. Be prepared to discuss specific examples of how you've effectively managed customer queries and built strong relationships with clients.
✨Demonstrate Your Administrative Skills
Since the role requires excellent administration skills, be ready to talk about your proficiency with MS Office packages. You might want to mention any relevant experiences where your attention to detail made a significant impact on your work.
✨Prepare for Fast-Paced Scenarios
Given that this is a fast-paced role, think of examples from your past jobs where you successfully handled multiple tasks under pressure. This will show your potential employer that you can thrive in a dynamic environment.
✨Express Your Interest in Growth Opportunities
GAP Group values internal promotion and development. During the interview, express your enthusiasm for learning and growing within the company. Mention any specific skills you wish to develop that align with the company's goals.
