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For Companies At a Glance
- Tasks: Be the first point of contact, managing customer relationships and hire needs.
- Company: Join GAP Pump & Power Services, a leader in the hire industry.
- Benefits: Enjoy competitive salary, bonus scheme, and up to 25 days annual leave.
- Why this job: Fast-paced role with growth opportunities and a supportive team environment.
- Qualifications: Customer service passion and strong communication skills are key.
- Other info: Full training provided; internal promotions encouraged.
The predicted salary is between 28800 - 43200 £ per year.
Our team is the best in the industry – is it time for you to join us? GAP Pump & Power Services Division provide advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications. This includes a large range of hoses, settlement tanks and water processing solutions.
The Role
As the first point of contact at our depots, the Hire & Sales Coordinator (HSC) plays a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast-paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
Typical day for the Pumps & Power depot HSC includes:
- Processing all hire desk administration including customer and supplier queries
- Managing a variety of small and national account orders in a fast-paced environment
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Interacting with sales and workshop teams to deliver bespoke pumps solutions to our customers
- Resolving customer complaints and supplier issues efficiently
About You
Successful applicants should demonstrate the following:
- Previous experience working within a high-volume hire desk role is desirable however full training would be provided
- Excellent customer service skills
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work to own initiative
Although a hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
About Us
From one division, GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as a staff social fund and loyalty holidays. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits include:
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Hire & Sales Coordinator in Warrington employer: GAP Group Limited
Contact Detail:
GAP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire & Sales Coordinator in Warrington
✨Tip Number 1
Get to know the company! Research GAP Pump & Power Services and understand their values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Hire & Sales Coordinator role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales coordination. Think of examples from your past experiences that highlight your skills and how you can contribute to the team at GAP.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Hire & Sales Coordinator in Warrington
Some tips for your application 🫡
Show Your Customer Service Passion: Make sure to highlight your passion for customer service in your application. We want to see how you can build strong relationships and meet customer needs, so share any relevant experiences that showcase your skills!
Tailor Your CV: Don’t just send the same CV to everyone! Tailor it to fit the Hire & Sales Coordinator role by emphasising your organisational skills and any experience with high-volume environments. We love seeing candidates who take the time to personalise their applications.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, so make sure you get your key points across without waffling!
Apply Through Our Website: Remember to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at GAP Group!
How to prepare for a job interview at GAP Group Limited
✨Know the Company Inside Out
Before your interview, take some time to research GAP Pump & Power Services. Understand their services, values, and what sets them apart in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Hire & Sales Coordinator, excellent customer service is key. Prepare examples from your past experiences where you've successfully resolved customer issues or built strong relationships. This will demonstrate your ability to thrive in a fast-paced environment and meet customer needs effectively.
✨Be Ready for Role-Specific Questions
Expect questions related to hire desk administration and managing orders. Brush up on relevant terminology and processes. If you have experience with MS Office, especially Excel, be prepared to discuss how you've used these tools to enhance your work efficiency.
✨Demonstrate Your Team Spirit
GAP Group values teamwork, so be ready to share instances where you've collaborated with others to achieve a common goal. Highlight your ability to work independently as well, showing that you can take initiative while still being a supportive team player.
