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For Companies At a Glance
- Tasks: Be the first point of contact, managing customer relationships and hire needs.
- Company: Join GAP Pump & Power Services, a leader in the hire industry.
- Benefits: Enjoy competitive salary, generous leave, and wellness perks.
- Why this job: Fast-paced role with growth opportunities and a supportive team environment.
- Qualifications: Customer service passion; experience in hire desk roles is a plus.
- Other info: Full training provided; internal promotions encouraged.
The predicted salary is between 28800 - 43200 £ per year.
Our team is the best in the industry – is it time for you to join us? GAP Pump & Power Services Division provides advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications. This includes a large range of hoses, settlement tanks and water processing solutions. As the first point of contact at our depots, the Hire & Sales Coordinator (HSC) plays a pivotal role in driving our business's success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast‑paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
Typical Day
- Processing all hire desk administration including customer and supplier queries.
- Managing a variety of small and national account orders in a fast‑paced environment.
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities.
- Interacting with sales and workshop teams to deliver bespoke pump solutions to our customers.
- Resolving customer complaints and supplier issues efficiently.
About You
- Previous experience working within a high‑volume hire desk role is desirable; however, full training would be provided.
- Excellent customer service skills.
- Effective communicator with strong organisational skills and attention to detail.
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel.
- Strong team‑player with the ability to work to own initiative.
- Although a hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
About Us
From one division, GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as a staff social fund and loyalty holidays. Our in‑house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits
- Competitive salary and bonus scheme.
- Up to 25 days annual leave plus bank holidays.
- The option to buy up to 5 days additional leave.
- Contributory Pension Scheme.
- Life Assurance.
- Employee Welfare Fund (Company‑funded social events).
- Cycle to Work Scheme.
- Health & Wellness (Well‑being Hub, Employee Assistance Helpline, Annual Flu Jab).
Next Steps
If you fit the profile and are up for the challenge, we would love to hear from you! To apply you need to upload your CV and complete our short application form and we’ll take it from there. GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER.
Hire & Sales Coordinator in Tilbury employer: GAP Group Limited
Contact Detail:
GAP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire & Sales Coordinator in Tilbury
✨Tip Number 1
Get to know the company inside out! Research GAP Pump & Power Services and understand their products and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales coordination. Think about examples from your past experiences that showcase your skills and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us at GAP Group. Let’s get you on board!
We think you need these skills to ace Hire & Sales Coordinator in Tilbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hire & Sales Coordinator role. Highlight any customer service experience and your ability to manage multiple tasks in a fast-paced environment.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about customer service and how you can contribute to our team. Be genuine and let your personality shine through!
Showcase Your IT Skills: Since proficiency in MS Office is key, mention any relevant experience you have with Outlook and Excel. If you’ve used these tools to improve efficiency or solve problems, share those examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at GAP Group Limited
✨Know Your Stuff
Before the interview, make sure you understand GAP Pump & Power Services and what they do. Familiarise yourself with their products and services, especially around generators and pump applications. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since the Hire & Sales Coordinator role is all about building strong customer relationships, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved complaints or went above and beyond for a customer.
✨Demonstrate Your Organisational Skills
This role requires strong organisational skills, so prepare to discuss how you manage multiple tasks in a fast-paced environment. You could mention tools or methods you use to stay organised, like prioritising tasks or using software to track orders.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role. You might want to ask about the team dynamics, opportunities for growth within the company, or how they measure success in the Hire & Sales Coordinator position.
