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- Tasks: Be the first point of contact, managing customer relationships and hire needs.
- Company: Join GAP Pump & Power Services, a leader in the hire industry.
- Benefits: Enjoy competitive salary, bonus scheme, and up to 25 days annual leave.
- Why this job: Fast-paced role with growth opportunities and a supportive team environment.
- Qualifications: Customer service passion and strong communication skills are key.
- Other info: Full training provided; we promote from within and value your development.
The predicted salary is between 28800 - 43200 £ per year.
Our team is the best in the industry – is it time for you to join us? GAP Pump & Power Services Division provide advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications. This includes a large range of hoses, settlement tanks and water processing solutions.
As the first point of contact at our depots, the Hire & Sales Coordinator (HSC) plays a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast-paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
Typical day:
- Processing all hire desk administration including customer and supplier queries
- Managing a variety of small and national account orders in a fast-paced environment
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Interacting with sales and workshop teams to deliver bespoke pumps solutions to our customers
- Resolving customer complaints and supplier issues efficiently
About You:
- Previous experience working within a high-volume hire desk role is desirable; however, full training would be provided
- Excellent customer service skills
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work on own initiative
- Although a hire background would be great, as long as you have a proven passion for customer service and the drive to learn, we can help with the rest
About Us:
From one division, GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as a staff social fund and loyalty holidays. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits:
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply, all you need to do is upload your CV and complete our short application form and we'll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Hire and Sales Coordinator in Spennymoor employer: GAP Group Limited
Contact Detail:
GAP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire and Sales Coordinator in Spennymoor
✨Tip Number 1
Get to know the company inside out! Research GAP Pump & Power Services and understand their products and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales coordination. Think about examples from your past experiences that showcase your skills and how they align with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re serious about joining our fantastic team at GAP Group.
We think you need these skills to ace Hire and Sales Coordinator in Spennymoor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hire & Sales Coordinator role. Highlight any customer service experience and your ability to manage multiple tasks in a fast-paced environment.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about customer service and how you can contribute to our team. Be genuine and let your personality shine through!
Showcase Your IT Skills: Since proficiency in MS Office is key, mention any relevant experience you have with Outlook and Excel. If you’ve used these tools to improve efficiency or solve problems, share those examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy! Just upload your CV and fill out the short application form – we can’t wait to hear from you!
How to prepare for a job interview at GAP Group Limited
✨Know the Company Inside Out
Before your interview, take some time to research GAP Pump & Power Services. Understand their services, especially around generators and pump applications. This will help you demonstrate your genuine interest in the role and show that you're ready to contribute to their success.
✨Showcase Your Customer Service Skills
As a Hire & Sales Coordinator, excellent customer service is key. Prepare examples from your past experiences where you've successfully resolved customer issues or built strong relationships. This will highlight your ability to thrive in a fast-paced environment and meet customer needs.
✨Demonstrate Your Organisational Skills
In this role, you'll be managing various accounts and ensuring stock levels are sufficient. Be ready to discuss how you stay organised and prioritise tasks. You might even want to share specific tools or methods you use to keep everything on track.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
