At a Glance
- Tasks: Manage hire requests, coordinate logistics, and deliver exceptional customer service.
- Company: Join GAP, the UK's leading equipment hire provider with a supportive culture.
- Benefits: Generous holidays, health support, and real career growth opportunities.
- Why this job: Be the go-to expert in a fast-paced environment and make a real impact.
- Qualifications: Customer service skills, strong communication, and a proactive mindset.
- Other info: Exciting opportunities across various divisions with a family-run business ethos.
The predicted salary is between 28800 - 43200 £ per year.
Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We’re looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Plant & Tool division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine.
As the first point of contact for our customers, you’ll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you’ll be the go-to expert who keeps everything running smoothly. It’s a challenging, rewarding role that offers real career progression in a business that’s growing fast.
If you’re passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team—this could be the opportunity you’ve been waiting for.
What You’ll Be Doing:
- Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
- Processing hire desk administration and handling customer and supplier queries with speed and accuracy
- Ensuring stock levels meet demand and identifying opportunities to maximise sales
- Coordinating with drivers and fitters to ensure timely deliveries and collections
- Resolving customer complaints and supplier issues with professionalism and efficiency
What You’ll Bring:
- Ideally proven experience in a high-volume hire desk or similar fast-paced environment
- Excellent customer service skills with a commercial edge and a drive to increase sales
- Strong communication and organisational skills with great attention to detail
- Confident IT skills, including Outlook and Excel
- A team player who can also work independently and use their initiative
- Experience in the plant & tool hire industry is a bonus—but if you’ve got the passion and willingness to learn, we’ll support you every step of the way
You’ll be joining an industry leader that’s growing and genuinely committed to your success. At GAP, we’re proud to be the UK’s leading equipment hire provider—supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.
As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:
- More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
- Remaining fully independent, which lets us make agile, long-term decisions that support your success
- Offering real career growth, training, and development from day one
- Support that values you – from generous holidays to Life Assurance and Health & Wellness Support
Whether you’re hands-on or customer-focused, there’s a place for you at GAP where your work makes a difference. If you’re up for the challenge and want to feel valued at work, then we’d love to hear from you! Ready to get started? Upload your CV and complete our short application—we’ll take it from there.
We’re proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.
Hire and Sales Coordinator in Preston employer: GAP Group Limited
Contact Detail:
GAP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire and Sales Coordinator in Preston
✨Tip Number 1
Get to know the company inside out! Research GAP and its Plant & Tool division. Understanding their values and services will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences align with the role of Hire & Sales Coordinator. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hire and Sales Coordinator in Preston
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that energy and drive you bring to the table, so don’t hold back on expressing why you’re excited about this role!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in high-volume environments. We love seeing how your skills align with what we’re looking for, so customise it to reflect your operational know-how and customer focus.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing team!
How to prepare for a job interview at GAP Group Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hire & Sales Coordinator. Familiarise yourself with the key tasks like managing hire requests and coordinating logistics. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, be prepared to share examples of how you've handled customer queries or complaints in the past. Highlight your problem-solving skills and your ability to stay calm under pressure—these are crucial in a busy depot environment.
✨Demonstrate Your Organisational Skills
The job requires strong organisational abilities, so think of specific instances where you've successfully managed multiple tasks or projects. Discuss how you prioritise your workload and ensure that everything runs smoothly, especially in a fast-paced setting.
✨Be Ready to Discuss Sales Opportunities
As part of the role, you'll need to identify opportunities to maximise sales. Prepare to talk about any experience you have in sales or upselling, and be ready to suggest ideas on how you could contribute to increasing sales in the position.