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- Tasks: Coordinate equipment hire and sales, ensuring customer satisfaction and efficient operations.
- Company: GAP Hire Solutions, a leading equipment hire company with a focus on growth.
- Benefits: Competitive salary, bonus scheme, up to 25 days annual leave, and internal promotions.
- Why this job: Join a dynamic team and develop your skills in a fast-paced environment.
- Qualifications: Experience in high-volume hire roles, excellent customer service, and strong communication skills.
- Other info: Frequent travel required; great opportunity for career progression.
The predicted salary is between 28800 - 43200 £ per year.
Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors. As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. The Mobile Hire & Sales Coordinator will provide holiday, absence and staff shortage cover at depots within the South East region and cover in the absence of the depot General Managers. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for a Regional HSC will include:
- Processing all hire desk administration including customer and supplier queries
- Managing approx. 40-50 incoming and outgoing hires per day
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Load checking vehicles and working effectively with the depot team of drivers and fitters
- Resolving customer complaints and supplier issues efficiently
Successful applicants should demonstrate the following:
- Previous experience of working within a high-volume hire desk role is essential
- Excellent customer service skills with a focus on increasing sales
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work to own initiative
- Full driving licence
Although a plant & tool hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
Please note as this is a regional position covering the North East region it will involve frequent travel and overnight stays.
GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We are looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you will enjoy loads of benefits such as profit share, loyalty holidays, and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits include:
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus
Mobile Hire and Sales Coordinator in Murton employer: GAP Group Limited
Contact Detail:
GAP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Hire and Sales Coordinator in Murton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Mobile Hire and Sales Coordinator role. Keep it concise and focus on your customer service skills and experience.
✨Tip Number 3
Show up prepared! If you get an interview, research the company and understand their services. Being knowledgeable about GAP Hire Solutions will impress them and show your enthusiasm.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Mobile Hire and Sales Coordinator in Murton
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've built relationships and resolved issues in the past, as this is key for the Mobile Hire & Sales Coordinator role.
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to reflect the skills and experiences that match the job description. We love seeing candidates who take the time to align their background with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at GAP Group Limited
✨Know Your Equipment
Familiarise yourself with the types of equipment GAP hires out, like diggers and dumpers. Being able to discuss these tools confidently will show your genuine interest in the role and help you connect with the interviewers.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you resolved complaints or exceeded customer expectations, as this is crucial for a Hire & Sales Coordinator.
✨Show Your Organisational Skills
Since the role involves managing multiple hires daily, be ready to discuss how you stay organised under pressure. Share any tools or methods you use to keep track of tasks and ensure nothing falls through the cracks.
✨Demonstrate Team Spirit
Highlight your experience working in teams and how you contribute to a positive work environment. Mention any instances where you collaborated effectively with colleagues to achieve a common goal, as teamwork is key in this fast-paced role.
