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For Companies At a Glance
- Tasks: Manage equipment hires, build customer relationships, and ensure stock levels meet demand.
- Company: Join GAP Hire Solutions, a leading player in the plant and tool hire industry.
- Benefits: Enjoy competitive salary, bonus scheme, and up to 25 days annual leave.
- Why this job: Kickstart your career in a fast-paced role with great growth opportunities.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Frequent travel and overnight stays required; internal promotions encouraged.
The predicted salary is between 30000 - 42000 £ per year.
5 days ago Be among the first 25 applicants
Overview
Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors. As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business\’ success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. The Mobile Hire & Sales Coordinator will provide holiday, absence and staff shortage cover at depots within the South East region and cover in the absence of the depot General Managers. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for a Regional HSC will include:
- Processing all hire desk administration including customer and supplier queries
- Managing approx. 40-50 incoming and outgoing hires per day
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Load checking vehicles and working effectively with the depot team of drivers and fitters
- Resolving customer complaints and supplier issues efficiently
Responsibilities
- Processing all hire desk administration including customer and supplier queries
- Managing approx. 40-50 incoming and outgoing hires per day
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Load checking vehicles and working effectively with the depot team of drivers and fitters
- Resolving customer complaints and supplier issues efficiently
About You
- Successful applicants should demonstrate the following:
- Previous experience of working within a high-volume hire desk role is essential
- Excellent customer service skills with a focus on increasing sales
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work to own initiative
- Full driving licence
- Although a plant & tool hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
- Note: this is a regional position and will involve frequent travel and overnight stays.
About Us
GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We are looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you\’ll enjoy benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
How to apply
To apply all you need to do is upload your CV and complete our short application form and we\’ll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Construction
Location information and other postings are provided for context and may not reflect current openings.
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Mobile Hire & Sales Coordinator Scotland employer: GAP Group Limited
Contact Detail:
GAP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Hire & Sales Coordinator Scotland
✨Tip Number 1
Get to know the company! Research GAP Group and understand their values, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Mobile Hire & Sales Coordinator role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think about specific examples from your past experiences that demonstrate your skills and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining GAP Group and ready to take the next step in your career.
We think you need these skills to ace Mobile Hire & Sales Coordinator Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in high-volume hire desk roles and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it friendly and professional – we love a bit of personality!
Show Off Your IT Skills: Since proficiency in MS Office is key, make sure to mention any relevant experience you have with Outlook and Excel. If you've used these tools to manage tasks or improve efficiency, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy! Just upload your CV and fill out the short application form. We can't wait to hear from you and see if you're the right fit for our team!
How to prepare for a job interview at GAP Group Limited
✨Know Your Equipment
Familiarise yourself with the types of equipment GAP Group hires out, like diggers and dumpers. Being able to discuss these tools confidently will show your genuine interest in the role and help you connect with the interviewers.
✨Customer Service Focus
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you resolved issues or built relationships, as this role is all about understanding and meeting customer needs.
✨Show Your Organisational Skills
Since you'll be managing a high volume of hires daily, think of ways you've successfully organised tasks in previous roles. Be ready to share specific strategies you used to stay on top of things, especially under pressure.
✨Demonstrate Team Spirit
This position requires working closely with drivers and fitters, so be prepared to discuss how you’ve collaborated with teams in the past. Share stories that showcase your ability to work well with others and contribute positively to a team environment.
