At a Glance
- Tasks: Manage hire desk operations and build strong customer relationships in a fast-paced environment.
- Company: Join GAP Hire Solutions, a leading equipment hire company with a supportive culture.
- Benefits: Enjoy competitive salary, bonus scheme, company car, and up to 25 days annual leave.
- Why this job: Kickstart your career in a dynamic role with opportunities for growth into management.
- Qualifications: Experience in high-volume hire desk roles and excellent customer service skills required.
- Other info: Mobile role covering Cardiff, Tewkesbury & Bournemouth with regular overnight stays.
The predicted salary is between 30000 - 42000 £ per year.
About the role
Our team is the best in the industry – is it time for you to join us? GAP Pump & Power Services Division provide advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications including a large range of hoses, settlement tanks and water processing solutions.
As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. The Mobile Hire & Sales Coordinator will provide holiday, absence and staff shortage cover at depots within the region. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress into management within GAP Group.
Please note this is a mobile role covering between Cardiff, Tewkesbury & Bournemouth and so we are flexible on the suitable candidate's location. The role will involve regular overnight stays.
A typical day for the Mobile HSC will include:
- Processing all hire desk administration including customer and supplier queries
- Managing approx. 40-50 incoming and outgoing hires per day
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Load checking vehicles and working effectively with the depot team of drivers and fitters
- Resolving customer complaints and supplier issues efficiently
About You
Successful applicants should demonstrate the following:
- Previous experience of working within a high-volume hire desk role is essential
- Excellent customer service skills with a focus on increasing sales
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Full Driving licence
- Strong team player with the ability to work to own initiative
About Us
GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We’re looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you’ll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund.
Benefits include:
- Competitive salary and bonus scheme
- Company Car
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we’ll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Mobile Hire & Sales Coordinator employer: GAP Group Limited
Contact Detail:
GAP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Hire & Sales Coordinator
✨Tip Number 1
Get to know the company! Research GAP Pump & Power Services and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Mobile Hire & Sales Coordinator role.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think of examples from your past experiences that highlight your skills and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the GAP Group family.
We think you need these skills to ace Mobile Hire & Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mobile Hire & Sales Coordinator role. Highlight your experience in high-volume hire desk roles and customer service skills. We want to see how you can bring value to our team!
Show Off Your Skills: Don’t forget to showcase your IT skills, especially with MS Office. If you've got experience managing stock levels or resolving customer complaints, let us know! We love a proactive approach.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, so make it easy for us to see why you’re a great fit!
Apply Through Our Website: Remember, the best way to apply is through our website. It’s super simple – just upload your CV and complete the short application form. We can’t wait to hear from you!
How to prepare for a job interview at GAP Group Limited
✨Know Your Stuff
Before the interview, make sure you understand GAP Pump & Power Services and what the Mobile Hire & Sales Coordinator role entails. Familiarise yourself with their products and services, especially around generators and pumps. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role is all about building strong customer relationships, prepare examples from your past experiences where you’ve excelled in customer service. Think of specific situations where you resolved complaints or increased sales through effective communication.
✨Demonstrate Your Organisational Skills
With 40-50 hires to manage daily, it’s crucial to highlight your organisational abilities. Bring up any tools or methods you use to stay organised, whether it’s software like Excel or personal strategies. This will reassure them that you can handle the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, challenges they face in the role, or opportunities for growth within the company. This shows you’re not just interested in the job, but also in how you can contribute to their success.