Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage hire desk operations and build strong customer relationships in a fast-paced environment.
- Company: Join GAP Group, a leading equipment hire company with a focus on growth and teamwork.
- Benefits: Enjoy competitive salary, bonus scheme, generous leave, and wellness resources.
- Why this job: Kickstart your career in sales while making a real impact in the construction industry.
- Qualifications: Customer service experience and strong organisational skills are essential.
- Other info: Great opportunities for internal promotion and personal development.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Hire & Sales Coordinator - Swansea role at GAP Group Limited. Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors. As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success by building strong customer relationships, understanding hire needs and ensuring we can meet them. This is a fast-paced, rewarding role with opportunities for growth within GAP Group.
The role requires handling hire desk administration, managing hires, maintaining stock levels, coordinating with the depot team, and resolving customer and supplier issues efficiently.
Responsibilities- Process all hire desk administration including customer and supplier queries
- Manage approximately 40–50 incoming and outgoing hires per day
- Ensure sufficient stock levels to meet customer demand and maximise sales opportunities
- Load check vehicles and work effectively with the depot team of drivers and fitters
- Resolve customer complaints and supplier issues efficiently
Successful applicants should demonstrate the following:
- Previous experience in a high-volume hire desk role
- Excellent customer service skills with a focus on increasing sales
- Effective communication, strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work on own initiative
- Plant & tool hire background is beneficial, but a passion for customer service and the drive to learn are key
GAP Hire Solutions has 10 divisions offering hire of equipment throughout the UK. We offer benefits such as profit share, loyalty holidays, a staff social fund, and in-house Learning & Development. We are committed to promoting internally where possible.
Benefits- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays, with option to buy up to 5 additional days
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (company-funded social events)
- Cycle to Work Scheme
- Health & Wellness resources
If you fit the profile and are ready for the challenge, upload your CV and complete our short application form and we'll take it from there. GAP Group is an equal opportunities employer.
Hire & Sales Coordinator - Swansea in London employer: GAP Group Limited
Contact Detail:
GAP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire & Sales Coordinator - Swansea in London
✨Tip Number 1
Get to know the company! Research GAP Group and their services. Understanding their values and what they offer will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Role-play with a friend or in front of the mirror to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Hire & Sales Coordinator - Swansea in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hire & Sales Coordinator role. Highlight any previous experience in a high-volume hire desk role and your customer service skills, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can contribute to our team. Share specific examples of how you've successfully managed customer relationships or resolved issues in the past.
Show Off Your IT Skills: Since proficiency in MS Office is important, mention any relevant experience you have with Outlook and Excel. If you've used these tools to manage data or improve processes, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at GAP Group Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Hire & Sales Coordinator. Familiarise yourself with the types of equipment GAP Group hires out and the sectors they serve. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Show Off Your Customer Service Skills
Since this role is all about building strong customer relationships, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or went above and beyond for a customer—this will demonstrate your suitability for the role.
✨Get Organised
With the fast-paced nature of the job, organisation is key. Bring along a notepad or digital device to jot down important points during the interview. This shows that you’re proactive and ready to manage the high volume of tasks expected in the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or growth opportunities within GAP Group. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
