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- Tasks: Manage customer inquiries and support scheduling for installations and testing.
- Company: Leading equipment hire company based in Leeds with a focus on customer service.
- Benefits: Competitive salary, annual leave, and opportunities for career growth.
- Why this job: Join a dynamic team and enhance your customer service skills while making a difference.
- Qualifications: Excellent communication skills and proficiency in Microsoft Office; customer service experience preferred.
- Other info: Full training provided to help you succeed in this role.
The predicted salary is between 30000 - 42000 £ per year.
A leading equipment hire company based in Leeds is seeking a Customer Service Controller to manage customer inquiries and support scheduling of installation and testing. The role requires excellent communication skills and proficiency in Microsoft Office. Ideal candidates will have experience in customer service or administration, with full training provided. This position offers competitive salary, benefits including annual leave, and opportunities for growth within the company.
TIC Services Controller: Scheduling & Field Support in Leeds employer: GAP Group Limited
Contact Detail:
GAP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TIC Services Controller: Scheduling & Field Support in Leeds
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and services will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent communication, try role-playing common interview questions with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to highlight your customer service experience during the interview. Share specific examples of how you've handled inquiries or resolved issues in the past.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our team.
We think you need these skills to ace TIC Services Controller: Scheduling & Field Support in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how your background fits with the role of a Customer Service Controller, so don’t hold back on showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional – we love a bit of personality!
Show Off Your Communication Skills: Since this role involves managing customer inquiries, make sure your application reflects your excellent communication skills. Whether it’s through clear writing or a friendly tone, let us see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to join our fantastic team!
How to prepare for a job interview at GAP Group Limited
✨Know the Company Inside Out
Before your interview, take some time to research the equipment hire company. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Controller, communication is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Practising clear and concise responses will demonstrate your proficiency in this area.
✨Brush Up on Microsoft Office
Since the role requires proficiency in Microsoft Office, make sure you're comfortable with the tools you'll be using. Familiarise yourself with Excel for scheduling and Word for documentation. You might even want to mention specific features you’ve used in previous roles.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and growth within the company. This shows that you’re not just interested in the job, but also in how you can contribute to the team.
