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For Companies At a Glance
- Tasks: Manage customer queries and identify sales growth opportunities in a fast-paced environment.
- Company: Join GAP Group Limited, a leading hire solutions provider in the UK.
- Benefits: Enjoy competitive salary, bonus scheme, and up to 25 days annual leave.
- Why this job: Be part of a dynamic team making a real impact in customer service and sales.
- Qualifications: Experience in customer service, preferably in the Construction/Hire industry.
- Other info: Great career development opportunities with a focus on internal promotion.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Customer Hire and Sales Coordinator role at GAP Group Limited. Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and GAP Group is carried out efficiently and effectively. This fast‑paced role involves managing customer queries, liaising with GAP Group depots to meet customer requirements, identifying sales growth opportunities, handling invoice and credit queries, collating weekly KPI data, and producing performance reports.
About You
- Significant experience in a customer service role, preferably within the Construction/Hire industry.
- Ability to work effectively in a fast‑paced environment while building strong relationships with internal and external stakeholders.
- Excellent administration skills with experience using MS Office and strong attention to detail.
- Driving licence preferred but not essential.
About Us
GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. As a GAP employee, you will enjoy benefits such as profit share, loyalty holidays, a staff social fund, and a learning & development program focused on internal promotion.
Benefits
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- Option to buy up to 5 additional leave days
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (company‑funded social events)
- Cycle to Work Scheme
- Health & Wellness (well‑being hub, employee assistance helpline, annual flu jab, eye tests)
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Customer Hire and Sales Coordinator - Northampton in Kidderminster employer: GAP Group Limited
Contact Detail:
GAP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Hire and Sales Coordinator - Northampton in Kidderminster
✨Tip Number 1
Get to know the company! Research GAP Group and understand their values, services, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Customer Hire and Sales Coordinator role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think about specific examples from your past experience that demonstrate your skills and how you can contribute to GAP Group's success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the GAP Group family.
We think you need these skills to ace Customer Hire and Sales Coordinator - Northampton in Kidderminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Hire and Sales Coordinator role. Highlight your experience in customer service, especially if it's in the Construction or Hire industry. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at GAP Group. Mention specific examples of how you've handled customer queries or identified sales growth opportunities in the past.
Show Off Your Admin Skills: Since this role involves a lot of administration, make sure to showcase your MS Office skills and attention to detail. We love seeing candidates who can manage data and produce reports efficiently!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at GAP Group Limited
✨Know Your Stuff
Before the interview, make sure you understand GAP Group's services and how they operate. Familiarise yourself with the construction and hire industry, as well as any recent news or trends that could impact the business. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role is all about managing customer queries and building relationships, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Data Savvy
The job involves collating KPI data and producing performance reports, so brush up on your analytical skills. Be prepared to discuss how you've used data in previous roles to drive sales or improve customer satisfaction. Mention any experience with MS Office tools, especially Excel, as it’s crucial for this position.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, how success is measured in the role, or what challenges the company is currently facing. This shows that you're not just interested in the job, but also in contributing to the company's growth.
