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For Companies At a Glance
- Tasks: Be the first point of contact, managing customer relationships and hire needs.
- Company: Join GAP Hire Solutions, a leader in equipment hire across the UK.
- Benefits: Enjoy competitive salary, bonus scheme, and up to 25 days annual leave.
- Why this job: Fast-paced role with opportunities for growth and internal promotion.
- Qualifications: Customer service skills and a passion for learning are key.
- Other info: Dynamic team environment with excellent support and social events.
The predicted salary is between 30000 - 42000 £ per year.
About the role
Our nationwide Survey and Safety division hires a range of equipment including Robotic and GPS equipment to the construction, utilities, and infrastructure sectors.
As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast-paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day will involve:
- Processing all hire desk administration including customer and supplier queries
- Managing a range of incoming and outgoing hires per day
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Load checking vehicles and working effectively with the depot team of drivers and fitters
- Resolving customer complaints and supplier issues efficiently
About You
Successful applicants should demonstrate the following:
- Previous experience of working within a high-volume hire desk role is desirable
- Excellent customer service skills with a focus on increasing sales
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work on own initiative
- Although a survey hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
About Us
GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We are looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you will enjoy loads of benefits such as profit share, loyalty holidays, and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits include:
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we will take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Hire & Sales Co ordinator - Inverness employer: GAP Group Limited
Contact Detail:
GAP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire & Sales Co ordinator - Inverness
✨Tip Number 1
Get to know the company inside out! Research GAP Group, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Hire & Sales Coordinator. You never know who might give you a leg up!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think of examples from your past experiences that highlight your skills and how you can contribute to the team at GAP Group.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to take on the challenge!
We think you need these skills to ace Hire & Sales Co ordinator - Inverness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hire & Sales Coordinator role. Highlight any previous experience in a high-volume hire desk role and your customer service skills to grab our attention!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our team. Keep it concise but engaging – we want to see your personality!
Show Off Your IT Skills: Since proficiency in MS Office is key, mention any relevant experience you have with Outlook and Excel. If you've used these tools to manage tasks or improve efficiency, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy! Just upload your CV and fill out the short application form. We can't wait to see what you bring to the table!
How to prepare for a job interview at GAP Group Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Hire & Sales Coordinator role. Familiarise yourself with the key responsibilities like managing hire desk administration and building customer relationships. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer service, prepare examples from your past experiences where you've successfully resolved customer complaints or increased sales. Highlighting these skills will show that you can handle the fast-paced environment and meet customer needs effectively.
✨Brush Up on Your IT Skills
As proficiency in MS Office is essential, especially Outlook and Excel, take some time to refresh your knowledge. Be ready to discuss how you've used these tools in previous roles, as this will demonstrate your capability to manage the administrative side of the job efficiently.
✨Be a Team Player
GAP Group values teamwork, so be prepared to talk about your experiences working in a team setting. Share specific instances where you collaborated with others to achieve a common goal, as this will show that you can work well with the depot team of drivers and fitters.
