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- Tasks: Join our team as a Hire & Sales Coordinator, managing customer relationships and hire desk administration.
- Company: GAP Group is a leading equipment hire company with a focus on growth and employee development.
- Benefits: Enjoy competitive salary, up to 25 days leave, profit share, and wellness perks.
- Why this job: This role offers a fast-paced environment with opportunities for personal growth and internal promotion.
- Qualifications: Experience in a high-volume hire desk role and excellent customer service skills are essential.
- Other info: We're an equal opportunities employer, welcoming diverse talent to join our dynamic team.
The predicted salary is between 30000 - 42000 £ per year.
Social network you want to login/join with:
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Client:
GAP Group Limited
Location:
Milton Keynes, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
9ebf7531f523
Job Views:
4
Posted:
02.07.2025
Expiry Date:
16.08.2025
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Job Description:
About the role
The Role
Our team is the best in the industry – is it time for you to join us?
The Role:
Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors.
As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business\’ success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for the HSC will include:
• Processing all hire desk administration including customer and supplier queries
• Managing approx. 40-50 incoming and outgoing hires per day
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
• Load checking vehicles and working effectively with the depot team of drivers and fitters
• Resolving customer complaints and supplier issues efficiently
About You
Successful applicants should demonstrate the following:
• Previous experience of working within a high-volume hire desk role is essential
• Excellent customer service skills with a focus on increasing sales
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative
• Although a plant & tool hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
About Us
About GAP Group
GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We\’re looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you\’ll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits include:
• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
So what next?
If you fit the profile and are up for the challenge, we would love to hear from you!
To apply all you need to do is upload your CV and complete our short application form and we\’ll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
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Hire & Sales Coordinator - Milton Keynes employer: GAP Group Limited
Contact Detail:
GAP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire & Sales Coordinator - Milton Keynes
✨Tip Number 1
Familiarise yourself with the plant and tool hire industry. Understanding the types of equipment GAP Group offers and their applications can help you engage more effectively with customers during interviews.
✨Tip Number 2
Highlight your customer service experience in conversations. Since the role focuses heavily on building strong customer relationships, be ready to share specific examples of how you've successfully managed customer interactions in the past.
✨Tip Number 3
Demonstrate your organisational skills by discussing how you manage multiple tasks simultaneously. Given the fast-paced nature of the role, showcasing your ability to handle high volumes of work will set you apart.
✨Tip Number 4
Prepare questions about the company's culture and growth opportunities. Showing genuine interest in GAP Group's internal promotion policies and employee development can reflect your long-term commitment to the role.
We think you need these skills to ace Hire & Sales Coordinator - Milton Keynes
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Hire & Sales Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in high-volume hire desk roles. Emphasise your customer service skills and any achievements that demonstrate your ability to drive sales.
Write a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed customer relationships or resolved issues in previous positions.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at GAP Group Limited
✨Showcase Your Customer Service Skills
As a Hire & Sales Coordinator, you'll be the first point of contact for customers. Be prepared to discuss your previous experiences in customer service and how you've successfully resolved issues or increased sales. Use specific examples to demonstrate your skills.
✨Demonstrate Organisational Skills
This role involves managing a high volume of hires daily. Highlight your organisational abilities by discussing how you prioritise tasks and manage time effectively. Consider sharing a situation where your organisational skills led to a successful outcome.
✨Familiarise Yourself with the Industry
While a background in plant and tool hire is beneficial, showing a genuine interest in the industry can set you apart. Research GAP Group and the equipment they hire. Being knowledgeable about their services will help you engage in meaningful conversations during the interview.
✨Prepare for Teamwork Questions
As a strong team player, you'll need to work closely with drivers and fitters. Prepare to discuss your experiences working in teams, how you contribute to group success, and any challenges you've faced in collaborative environments. This will show your ability to integrate well into their team.
