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For Companies At a Glance
- Tasks: Be the first point of contact, managing customer relationships and hire desk administration.
- Company: GAP Group is a leading equipment hire company with a focus on growth and talent development.
- Benefits: Enjoy competitive salary, up to 25 days leave, profit share, and wellness perks.
- Why this job: Join a fast-paced team, grow your skills, and make a real impact in the industry.
- Qualifications: Experience in high-volume hire roles, excellent customer service, and strong IT skills required.
- Other info: GAP Group promotes internal growth and values diversity in the workplace.
The predicted salary is between 28800 - 43200 ÂŁ per year.
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About The Role
The Role
Our team is the best in the industry – is it time for you to join us?
The Role
Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors.
As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business\’ success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A Typical Day For The HSC Will Include
- Processing all hire desk administration including customer and supplier queries
- Managing approx. 40-50 incoming and outgoing hires per day
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Load checking vehicles and working effectively with the depot team of drivers and fitters
- Resolving customer complaints and supplier issues efficiently
About You
Successful applicants should demonstrate the following:
- Previous experience of working within a high-volume hire desk role is essential
- Excellent customer service skills with a focus on increasing sales
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work to own initiative
- Although a plant & tool hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
About Us
About GAP Group
GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We\’re looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you\’ll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits Include
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
So what next?
If you fit the profile and are up for the challenge, we would love to hear from you!
To apply all you need to do is upload your CV and complete our short application form and we\’ll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
Construction
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Hire & Sales Coordinator - Milton Keynes employer: GAP Group Limited
Contact Detail:
GAP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire & Sales Coordinator - Milton Keynes
✨Tip Number 1
Familiarise yourself with the plant and tool hire industry. Understanding the types of equipment GAP Group offers, such as diggers and dumpers, will help you speak confidently about their services during any interviews.
✨Tip Number 2
Highlight your customer service experience in conversations. Since the role focuses on building strong customer relationships, be ready to share specific examples of how you've successfully managed customer needs and resolved complaints in the past.
✨Tip Number 3
Demonstrate your organisational skills by discussing how you manage multiple tasks effectively. Given the fast-paced nature of the role, showcasing your ability to handle 40-50 hires daily will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of GAP Group. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
We think you need these skills to ace Hire & Sales Coordinator - Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in high-volume hire desk roles. Emphasise your customer service skills and any specific achievements that demonstrate your ability to drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to learn. Mention how your skills align with the role of Hire & Sales Coordinator and why you want to work at GAP Group Limited.
Highlight Relevant Skills: In your application, clearly outline your proficiency in IT, particularly with MS Office. Include examples of how you've effectively communicated and organised tasks in previous roles.
Show Enthusiasm for the Role: Express your excitement about the opportunity to join GAP Group Limited. Mention your understanding of the construction and utilities sectors and how you can contribute to their success as a Hire & Sales Coordinator.
How to prepare for a job interview at GAP Group Limited
✨Showcase Your Customer Service Skills
As a Hire & Sales Coordinator, you'll be the first point of contact for customers. Be prepared to discuss your previous experiences in customer service and how you've successfully resolved issues or built relationships. Use specific examples to demonstrate your skills.
✨Understand the Role and Industry
Familiarise yourself with the plant and tool hire industry, especially the types of equipment GAP Group offers. Showing that you understand the business will impress the interviewers and demonstrate your genuine interest in the role.
✨Highlight Your Organisational Skills
This role involves managing a high volume of hires daily. Be ready to talk about how you stay organised and manage your time effectively, especially in fast-paced environments. Mention any tools or methods you use to keep track of tasks.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within GAP Group. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
