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- Tasks: Manage hire requests, coordinate logistics, and deliver exceptional customer service.
- Company: Join GAP, the UK's leading equipment hire provider with a family-run ethos.
- Benefits: Enjoy generous holidays, health support, and real career growth opportunities.
- Why this job: Be the first point of contact and make a real impact in a dynamic environment.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Work with top-notch tools and receive training from day one.
The predicted salary is between 28800 - 43200 £ per year.
Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We’re looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Plant & Tool division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine.
As the first point of contact for our customers, you’ll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you’ll be the go-to expert who keeps everything running smoothly. It’s a challenging, rewarding role that offers real career progression in a growing business.
If you’re passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team—this could be the opportunity you’ve been waiting for.
About the RoleThe Hire & Sales Coordinator is the first point of contact for customers, managing hire requests, coordinating logistics, resolving queries, and driving sales and operational excellence.
What You’ll Be Doing- Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
- Processing hire desk administration and handling customer and supplier queries with speed and accuracy
- Ensuring stock levels meet demand and identifying opportunities to maximise sales
- Coordinating with drivers and fitters to ensure timely deliveries and collections
- Resolving customer complaints and supplier issues with professionalism and efficiency
- Ideally proven experience in a high-volume hire desk or similar fast-paced environment
- Excellent customer service skills with a commercial edge and a drive to increase sales
- Strong communication and organisational skills with great attention to detail
- Confident IT skills, including Outlook and Excel
- A team player who can also work independently and use their initiative
- Experience in the plant & tool hire industry is a bonus—but if you’ve got the passion and willingness to learn, we’ll support you every step of the way
At GAP, we are the UK’s leading equipment hire provider, with nearly 200 locations nationwide and a wide range of specialist divisions. As a family‑run business with 50 years of experience, we invest heavily in equipment and support career growth from day one.
Whether you’re hands‑on or customer‑focused, there’s a place for you at GAP where your work makes a difference.
Benefits:- More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
- Remaining fully independent, which lets us make agile, long‑term decisions that support your success
- Offering real career growth, training, and development from day one
- Support that values you – from generous holidays to Life Assurance and Health & Wellness Support
Ready to get started? Upload your CV and complete our short application—we’ll take it from there.
We’re proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.
Hire and Sales Coordinator in Havant employer: GAP Group Limited
Contact Detail:
GAP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire and Sales Coordinator in Havant
✨Tip Number 1
Get to know the company inside out! Research GAP and its Plant & Tool division. Understanding their values and services will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and problem-solving. Think of examples from your past experiences that showcase your skills and how you handle pressure—this role is all about keeping things running smoothly!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive and keen to join the team!
We think you need these skills to ace Hire and Sales Coordinator in Havant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that energy and drive you bring to the table, so don’t hold back on expressing why you’re excited about this role!
Tailor Your CV: Make sure your CV highlights relevant experience in high-volume environments or customer service roles. We love seeing how your skills align with what we’re looking for, so customise it to fit the Hire & Sales Coordinator position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. This helps us quickly see how you can contribute to our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at GAP Group Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hire & Sales Coordinator. Familiarise yourself with managing hire requests, coordinating logistics, and resolving customer queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, be prepared to share specific examples of how you've handled customer interactions in the past. Highlight any experiences where you resolved complaints or went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've successfully solved problems under pressure. Whether it’s coordinating logistics or managing stock levels, be ready to discuss how you approached these challenges and what the outcomes were. This will show your potential employer that you can thrive in a busy depot environment.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, opportunities for career progression, or how they measure success in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
