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For Companies At a Glance
- Tasks: Manage customer queries and drive sales growth in a fast-paced environment.
- Company: Join GAP Hire Solutions, a leading equipment hire company in the UK.
- Benefits: Enjoy competitive salary, bonus scheme, and up to 25 days annual leave.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Experience in customer service, preferably in the construction or hire industry.
- Other info: Great career growth opportunities with a focus on internal promotion.
The predicted salary is between 28800 - 43200 £ per year.
About the role
Our team is the best in the industry – is it time for you to join us? Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and GAP Group is carried out in an efficient and effective manner. This is a fast-paced role where you will be responsible for managing customer queries, liaising with GAP Group depots to ensure the customer's requirements are being met and identifying opportunities for sales growth. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required.
About You
- Significant experience working within a customer service role, preferably within the Construction/Hire industry.
- Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and external stakeholders.
- Excellent administration skills with experience using MS Office packages and strong attention to detail.
- Driving licence is preferred but not essential.
About Us
GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits include:
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)
So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Customer Hire and Sales Coordinator - Northampton in Glasgow employer: GAP Group Limited
Contact Detail:
GAP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Hire and Sales Coordinator - Northampton in Glasgow
✨Tip Number 1
Get to know the company inside out! Research GAP Group, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at GAP Group. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think about specific examples from your past experience that demonstrate your skills and how you can contribute to the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Hire and Sales Coordinator - Northampton in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially if you've worked in the Construction or Hire industry. We want to see how your skills match what we're looking for!
Show Off Your Skills: In your application, mention your administration skills and familiarity with MS Office. We love attention to detail, so don’t shy away from showcasing your strengths in this area!
Be Personable: Since this role involves building relationships, let your personality shine through in your application. We’re looking for someone who can connect with both customers and our team!
Apply Through Our Website: Remember to apply through our website! It’s the easiest way for us to receive your application and get you started on this exciting journey with GAP Group.
How to prepare for a job interview at GAP Group Limited
✨Know Your Stuff
Before the interview, make sure you understand GAP Group's services and how they operate. Familiarise yourself with the construction and hire industry trends, as well as common customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Highlight your ability to build strong relationships with both customers and colleagues, as this is crucial for the Customer Hire and Sales Coordinator role.
✨Be Ready for a Fast-Paced Environment
Since this role involves managing multiple tasks simultaneously, think of situations where you've thrived under pressure. Share specific instances where you effectively prioritised tasks or adapted quickly to changing circumstances, showcasing your ability to work efficiently in a dynamic setting.
✨Demonstrate Attention to Detail
Given the importance of administration skills in this role, be prepared to discuss how you ensure accuracy in your work. Bring up any experience you have with MS Office packages and how you've used them to produce reports or manage data effectively.
