Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer queries and ensure efficient communication with GAP Group depots.
- Company: Join GAP Hire Solutions, a leading equipment hire company in the UK.
- Benefits: Enjoy competitive salary, bonus scheme, and up to 25 days annual leave.
- Why this job: Be part of a fast-paced environment where your contributions make a real difference.
- Qualifications: Experience in administration and customer service, preferably in the Construction/Hire industry.
- Other info: Opportunities for internal promotion and professional development await you.
The predicted salary is between 28800 - 43200 £ per year.
Based on the hire desk in our customer office, the Customer Hire and Sales Administrator is responsible for ensuring that all business between our Major Account customer and GAP Group is carried out in an efficient and effective manner. This is a fast-paced role where you will manage customer queries, liaise with GAP Group depots to meet customer requirements, identify recurring issues and provide solutions. The role also involves managing invoice and credit queries, collating weekly KPI data and producing reports when required.
Successful applicants should demonstrate the following:
- Significant experience working within an administration and customer service role, preferably within the Construction/Hire industry.
- Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and external stakeholders.
- Excellent administration skills with experience using MS Office packages and strong attention to detail.
- Driving licence is preferred but not essential.
GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We are looking to recruit the best talent the industry has to offer to help us grow further. As a GAP employee, you'll enjoy benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team is dedicated to giving you the skills you need to be your best, and as a company we are always keen to promote internally.
Benefits:
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
If you think you fit the profile we would love to hear from you! All you have to do is upload your CV and complete a short application form and we can take it from there.
Customer Administrator employer: GAP Group Limited
Contact Detail:
GAP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Administrator
✨Tip Number 1
Get to know the company! Research GAP Group and understand their values, services, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at GAP Group. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the fast-paced environment! Think of examples from your past work where you've successfully managed customer queries or solved problems quickly. Be ready to share these stories during your interview to demonstrate your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the GAP Group family!
We think you need these skills to ace Customer Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Administrator role. Highlight your experience in administration and customer service, especially if it's within the Construction/Hire industry. We want to see how your skills match what we're looking for!
Showcase Your Skills: Don’t forget to showcase your excellent administration skills and proficiency with MS Office packages. We love attention to detail, so make sure to mention any specific examples where you've demonstrated these skills in your previous roles.
Be Clear and Concise: When filling out the application form, keep your answers clear and concise. We appreciate straightforward communication, especially since this role involves managing customer queries. Make it easy for us to see why you’re a great fit!
Apply Through Our Website: Remember to apply through our website! It’s the easiest way for us to receive your application. Just upload your CV and complete the short application form, and we’ll take it from there. We can’t wait to hear from you!
How to prepare for a job interview at GAP Group Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Administrator inside out. Familiarise yourself with GAP Group's services and how they operate. This will help you answer questions confidently and show that you're genuinely interested in the company.
✨Showcase Your Experience
Be ready to discuss your previous experience in administration and customer service, especially if it's within the Construction or Hire industry. Prepare specific examples of how you've managed customer queries or solved problems in fast-paced environments to demonstrate your skills.
✨Master the Tech
Since the role requires strong administration skills and proficiency in MS Office, brush up on these tools before your interview. You might be asked about your experience with data management or report generation, so having examples ready will give you an edge.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, company culture, or growth opportunities. This shows that you’re not just interested in the job, but also in how you can contribute to and grow with the company.
