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For Companies At a Glance
- Tasks: Coordinate equipment hire and sales while building strong customer relationships.
- Company: Join GAP Hire Solutions, a leading equipment hire company in the UK.
- Benefits: Enjoy competitive salary, bonus scheme, and generous annual leave.
- Why this job: Be part of a fast-paced team and grow your career in a rewarding environment.
- Qualifications: Experience in high-volume hire roles and excellent customer service skills required.
- Other info: Opportunities for internal promotion and professional development await you.
The predicted salary is between 30000 - 40000 £ per year.
The Role
Our nationwide Survey and Safety division hires a comprehensive range of equipment including construction levels and lasers, total stations, GPS, cable detection equipment, GPR, ATEX lighting, gas detection, communication equipment and much more across sectors such as construction, civil, utilities, rail, shop fitting, fit‑out and infrastructure. As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business success by building strong customer relationships, understanding their hire needs and ensuring we can meet them. As a Regional Hire & Sales Coordinator you will provide holiday, absence and staff shortage cover at depots within the South East region and cover in the absence of the depot General Managers. This is a challenging, fast‑paced and rewarding role that provides a fantastic platform to grow and progress within the GAP Group.
A typical day for a Mobile HSC will include:
- Processing all hire desk administration including customer and supplier queries
- Managing approximately 40–50 incoming and outgoing hires per day
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Load checking vehicles and working effectively with the depot team of drivers and fitters
- Resolving customer complaints and supplier issues efficiently
About You
Successful applicants should demonstrate the following:
- Previous experience of working within a high‑volume hire desk role is essential
- Excellent customer service skills with a focus on increasing sales
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work to own initiative
- Full driving licence
Although a survey hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
About Us
GAP Hire Solutions has 11 divisions offering the hire of equipment throughout the UK. We’re looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you’ll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in‑house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits
- Competitive salary and bonus scheme
- Overtime at an enhanced rate
- Employer contributory pension
- 22 days annual leave plus bank holidays
- Staff social fund (money for team building exercises etc.)
- Health & Wellness (annual flu jab, free eyesight tests etc.)
- Cycle to work scheme
So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply, all you need to do is upload your CV and complete our short application form and we’ll take it from there.
Mobile Hire & Sales Coordinator in Ashford employer: GAP Group Limited
Contact Detail:
GAP Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Hire & Sales Coordinator in Ashford
✨Tip Number 1
Get to know the company inside out! Research GAP Hire Solutions and understand their values, services, and the specific role of a Mobile Hire & Sales Coordinator. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think of examples from your past experiences that highlight your skills and how you can contribute to the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Mobile Hire & Sales Coordinator in Ashford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Mobile Hire & Sales Coordinator. Highlight any relevant experience in high-volume hire desk roles and customer service, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; give us examples of how you've used them in past roles. If you've managed stock levels or resolved customer complaints, let us know! This helps us see how you can fit into our team.
Be Personable: Remember, we’re looking for someone who can build strong customer relationships. Use your application to convey your personality and passion for customer service. A friendly tone can go a long way!
Apply Through Our Website: We want to make the application process as smooth as possible for you. So, head over to our website to upload your CV and fill out the short application form. We can't wait to hear from you!
How to prepare for a job interview at GAP Group Limited
✨Know Your Equipment
Familiarise yourself with the range of equipment mentioned in the job description, like construction levels and GPS. Being able to discuss these items confidently will show your genuine interest and understanding of the role.
✨Customer Service Focus
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you resolved complaints or built strong relationships with clients, as this is crucial for a Hire & Sales Coordinator.
✨Showcase Your Organisational Skills
Since the role involves managing multiple hires daily, be ready to discuss how you stay organised under pressure. Share specific strategies or tools you use to keep track of tasks and ensure nothing falls through the cracks.
✨Demonstrate Team Spirit
As a team player, it’s important to convey your ability to work well with others. Prepare to talk about how you’ve collaborated with colleagues in previous roles, especially in fast-paced environments, to achieve common goals.