At a Glance
- Tasks: Handle inbound calls, build trust, and convert enquiries into solutions for clients.
- Company: Join a fast-growing pension tracing service with a supportive culture.
- Benefits: Competitive salary, uncapped commission, company pension, and 28 days' leave.
- Other info: Flexible hours to maximise client engagement and excellent career progression opportunities.
- Why this job: Make a real difference by helping people find lost pensions while earning great rewards.
- Qualifications: Experience in sales or a fast-paced environment; strong communication skills required.
The predicted salary is between 45000 - 70000 £ per year.
Full-time position in Congleton, Cheshire with a competitive basic salary and uncapped commission. Realistic OTE of £45,000–£70,000.
Are you at your best when handling inbound enquiries — establishing trust, demonstrating expertise and converting genuine need into decisive action? You will handle inbound warm enquiries from individuals actively seeking support finding lost pensions, and explain the solutions available to them. Your focus is to understand each client's situation, explain our service clearly, address concerns and offer our market-leading solution — delivering a professional, supportive experience throughout.
Key responsibilities:
- Managing inbound telephone enquiries from prospective clients
- Explaining our service clearly, accurately and professionally
- Building rapport and trust over the phone; handling objections appropriately
- Consistently achieving and exceeding monthly targets
- Maintaining accurate, detailed CRM records
- Ensuring a high standard of customer care and compliance at all times
- Making approximately 50–70 calls per day
- Flexibility is essential
This is not a traditional 9–5 position. Success depends on engaging with clients at times that suit them, which will often include early evenings and other peak contact periods. The schedule is structured around maximising client accessibility and commercial performance rather than fixed office hours.
What we're looking for:
- Experienced telephone sales professional, or a background in a fast-paced, consumer-led sales or marketing environment
- Organised, quick-thinking, resilient and self-motivated with strong attention to detail
- Confident, professional communicator with strong listening skills
- Ambition to consistently earn £50,000–£70,000 OTE
- Financial Services Experience Is Advantageous But Not Essential.
What we offer:
- Realistic OTE of £45,000–£70,000 with a competitive basic salary and uncapped commission
- Supportive, professional working environment; head office in Cheshire
- Company pension scheme and 28 days' leave including bank holidays
- Loyalty and performance-based incentives
- Structured onboarding, training and clear opportunities for career progression
You'll support Pension Pie — one of the UK's fastest-growing pension tracing services — helping individuals locate and consolidate pensions they may have lost track of, providing a clear and straightforward solution that delivers real value.
Telephone Sales Professional – B2C in Congleton employer: GAP GNX LTD
Join a dynamic team at Pension Pie, where we prioritise a supportive and professional work environment in our Cheshire head office. As a Telephone Sales Professional, you'll enjoy competitive earnings with uncapped commission, structured training, and clear pathways for career progression, all while making a meaningful impact by helping clients navigate their pension needs. Our flexible working hours cater to client accessibility, ensuring you can thrive in a role that values your expertise and ambition.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Sales Professional – B2C in Congleton
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telephone Sales Professional – B2C at GAP GNX LTD, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including GAP GNX LTD. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telephone Sales Professional – B2C. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telephone Sales Professional – B2C in Congleton
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for GAP GNX LTD:When writing your cover letter, make sure to tailor your message specifically for GAP GNX LTD. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at GAP GNX LTD
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show GAP GNX LTD that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show GAP GNX LTD that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with GAP GNX LTD’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
