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- Tasks: Provide technical support for automation projects, troubleshooting PLC issues and ensuring client satisfaction.
- Company: Leading automation specialist with a global client portfolio.
- Benefits: Competitive salary, car allowance, hybrid work, pension, and 25 days holiday.
- Why this job: Join a passionate team and work on exciting projects in the engineering sector.
- Qualifications: Relevant qualification in Electrical/Controls and experience with PLCs.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 42000 - 46200 £ per year.
Salary: €50,000 - €55,000 (depending on experience and skillset) + Car Allowance OR Company Car
Location: Nottingham
Hours: 8am - 5pm (Hybrid option during in-office weeks 1 day per week considered)
Benefits: Company Pension, Time off in lieu, 25 Days holiday
About the Role
Our client is a leading automation specialist providing technical solutions to businesses across the globe with an extensive client portfolio across leading engineering and manufacturing companies. They are passionate about developing technologically advanced solutions to help improve and advance manufacturing capabilities.
Due to expansion and the needs of their ever-increasing client base, they require 3 Controls Service Engineers to join their skilled and enthusiastic team. The successful Controls Service Engineers will provide technical support both online and face to face with customer satisfaction at the forefront of their mind.
Key Responsibilities
The role of Controls Service Engineer will be split across the month between in-office and on-call/from home alternating weekly.
- In-office responsibilities
- Responding to logged tickets for minor faults
- Logging onto customer PLC's remotely - fault finding/troubleshooting and making modifications to code
- Booking in faults for visits later in the week
- Attending handover meetings with Project Managers
- Be available for client calls/emails due to PLC related faults
- Providing support - remotely/onsite/via email/via phone call to resolve issue
This role is on-call 24/7 2 weeks a month - you must be prepared to work on an on-call rota at potentially short notice and during unsociable hours.
Preferred skills & experience
- A relevant qualification i.e. Electrical/Controls Apprenticeship/HNC or Degree
- Significant experience working with PLC's to modification/design level
- Be able to log in remotely via VPN and direct yourself through diagnostic pages
- Have the ability to communicate well with clients to procure required information for diagnostics
- Siemens TIA Portal is desirable though not a prerequisite
- Solid client facing/communication skills
- Self-reliant, self-motivated and able to work under pressure
Why Join Us?
This is a fantastic opportunity for a Controls Service Engineer looking to work on exciting automation projects, providing top of the line support for some of the UK's biggest manufacturing/engineering companies.
If you wish to be considered for this opportunity then please respond with your intention as we are looking to fill this role in the coming few weeks, you will then be contacted by one of our Recruitment Consultants who will be able to provide more details.
Controls Engineer in London employer: Ganymede
Contact Detail:
Ganymede Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Controls Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and manufacturing sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and their projects, especially in automation. Be ready to discuss how your skills with PLCs and troubleshooting can make a difference. Practice common interview questions to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled technical challenges in the past. This will demonstrate your ability to think on your feet, which is crucial for a Controls Engineer.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings tailored to your skills. Don’t miss out on the chance to join an exciting team!
We think you need these skills to ace Controls Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Controls Engineer role. Highlight your experience with PLCs and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about automation and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since this role involves client interaction, make sure to showcase your communication skills in your application. Whether it's through examples in your CV or your cover letter, let us know how you connect with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ganymede
✨Know Your PLCs Inside Out
Make sure you brush up on your knowledge of PLCs, especially if you've worked with Siemens TIA Portal. Be ready to discuss specific projects where you've modified or designed PLC code, as this will show your hands-on experience.
✨Demonstrate Your Troubleshooting Skills
Prepare to share examples of how you've diagnosed and resolved faults in the past. Think about a time when you had to troubleshoot remotely or onsite, and be ready to explain your thought process and the steps you took to fix the issue.
✨Client Communication is Key
Since this role involves a lot of client interaction, practice how you would communicate technical information clearly and effectively. You might even want to role-play some scenarios with a friend to get comfortable explaining complex concepts in simple terms.
✨Be Ready for On-Call Scenarios
Understand that being on-call means you need to be flexible and ready to jump into action at any time. Think about how you would manage your time and priorities during those weeks, and be prepared to discuss your approach to handling urgent client requests.
